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Home/Jobs in Oman/Retail Jobs/Store Manager
Majid Al Futtaim logo
Majid Al Futtaim

Store Manager

🇴🇲 Nizwa, Oman🏢 On-site

💰 Estimated salary: OMR 370–1,550/month· MenaJobs market estimate

Retail OperationsStock ManagementCustomer ExperienceTeam LeadershipBusiness AdministrationNPS

At a Glance

Category
🛍️ Retail
Level
Senior
Experience
5+ years
Type
Full-time
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Majid Al Futtaim logo
Majid Al Futtaim
5000+ employees

JOB TITLE
Store Manager | MAF Retail | Hypermarket Oman

ROLE SUMMARY
Store Manager is responsible for ensuring flawless execution of the assigned tasks within the store, as well as driving the retail operations to maximize sales, profitability, stock management. Responsible for delivering best in class customer experience (NPS) and business growth. Store Manager also drives people development by securing second line leaders to manage the retail operations, engage (OHI) and retain the workforce within the store.

ROLE PROFILE

• Resource availability to serve the customers and to match the customer flow in the store.
• Train, develop teams to meet the customer requirements.
• Meet, interact with customer to know their preferences to enhance their experience (NPS).
• Flawless execution of services (Marketing, Human capital, Digital ) needs in the store.
• Stock, Shrinkage and Waste management (Business cycle).
• Expertise in fresh food (Hygiene, Quality and Display).
• Understand competition landscape and suggest improvements.
• Overall store maintenance (progressive maintenance and proper asset management).
REQUIREMENTS

• Bachelor’s Degree in Business Administration .
• 5+ years relevant experience in a similar role, 2+ years in a Retail Business .
• Excellent interpersonal and communication skills .
• Strong people and negotiation skills capable to easily build relationships across all levels.
• Strong and pragmatic problem solving coupled with analytical capabilities.
• Highly organized with strong multitasking skills.
WHAT WE OFFER

  • At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
  • Work in a friendly environment, where everyone shares positive vibes and excited about our future.
  • Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.

Requirements

  • •Bachelor’s Degree in Business Administration
  • •5+ years relevant experience in a similar role
  • •2+ years in a Retail Business
  • •Excellent interpersonal and communication skills
  • •Strong people and negotiation skills
  • •Strong and pragmatic problem solving and analytical capabilities
  • •Highly organized with strong multitasking skills

Responsibilities

  • •Ensure flawless execution of assigned tasks within the store
  • •Drive retail operations to maximize sales, profitability, and stock management
  • •Deliver best-in-class customer experience (NPS)
  • •Drive people development and secure second-line leaders
  • •Engage (OHI) and retain the workforce
  • •Manage resource availability to match customer flow
  • •Train and develop teams to meet customer requirements
  • •Manage Stock, Shrinkage, and Waste (Business cycle)
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GCC Info
Company
Majid Al Futtaim logo
Majid Al Futtaim
5000+ employees

Majid Al Futtaim is a leading conglomerate in the Middle East, Africa, and Asia. They own, operate and develop shopping malls, communities, businesses, and leisure facilities.

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