Shipping and Delivery Policy

1. Digital Products Only

MenaJobs.me is a digital service platform. We do not sell or ship any physical products. All our services are delivered electronically through our website.

This policy explains how our digital services are delivered to you.

2. Instant Digital Delivery

All MenaJobs services are delivered instantly upon successful payment:

3. How to Access Your Services

1. Complete your purchase on MenaJobs.me
2. Receive payment confirmation (displayed on screen and via email)
3. Your account is automatically upgraded
4. Access your new features immediately from your dashboard

No additional steps are required. Your purchased features are available the moment payment is confirmed.

4. Downloadable Content

Certain features allow you to download content:

• Resume Export (Starter & Pro): Download your resume in PDF or DOCX format at any time
• Cover Letters (Pro): Download generated cover letters in PDF or DOCX format

Downloads are generated on-demand and available instantly. There are no limits on the number of times you can download your content while your subscription or one-time purchase is active.

5. International Access

MenaJobs.me is accessible worldwide. Our services can be purchased and used from any country with internet access.

We support payments in multiple currencies:

• USD (United States Dollar)
• INR (Indian Rupee)
• AED (UAE Dirham)
• SAR (Saudi Riyal)
• GBP (British Pound)

Your currency is automatically detected based on your location, but you can select a different currency at checkout.

6. Delivery Timeline

7. Delivery Issues

If you experience any issues accessing your purchased services:

1. Refresh your browser and log in again
2. Clear your browser cache
3. Check your email for payment confirmation
4. If problems persist, contact us at [email protected]

We aim to resolve all delivery issues within 24 hours. If a technical problem on our end prevents service delivery, we will either resolve the issue or process a refund.

8. Service Availability

Our platform is available 24/7. However, occasional maintenance or technical issues may cause temporary unavailability. We strive to:

• Maintain 99.9% uptime
• Schedule maintenance during low-traffic periods
• Notify users of planned downtime in advance when possible

9. No Physical Shipping

To clarify: MenaJobs.me does not offer any physical products or shipping services. All products are digital and delivered electronically. We do not:

• Ship any physical items
• Require a shipping address
• Charge shipping fees
• Have delivery carriers or tracking numbers

10. Contact Us

For delivery-related questions or issues:

Email: [email protected]
Response Time: Within 24 hours
Address: D/1401 KANAKIA SEVENS, ANDHERI KURLA ROAD, Marol Naka, Mumbai, MH, 400059, India