3PL Management Specialist

Company Description

Hungerstation is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

Job Description

Key Activities

3PL Performance & Reporting

• Create and check weekly and monthly 3PL performance reports.

• Track monthly data to spot trends and changes in 3PL performance.

• Help build reports focused on key supply metrics and insights.

• Constantly monitor and update 3PL data to ensure complete accuracy.

• Record any performance drops and prepare basic summaries for management.

• Keep standard reporting templates updated for tracking all 3PLs.

Data Automation & Pipeline Support

• Support the troubleshooting and resolution of data pipeline issues to ensure continuous and accurate data flow.

• Execute routine automation tasks focusing on report generation and operational data digitization.

• Help maintain and optimize data tracking systems to improve overall pipeline efficiency for the Logistics team.

• Assist in identifying gaps in current data architecture to propose actionable automation enhancements.

• Validate automated data outputs regularly to ensure data integrity across operational dashboards.

• Collaborate with data & BI teams to implement basic fixes for recurring data pipeline errors.

• Able to automate files and create dashboards connected with BigQuery

Stakeholder Alignment & Supply monitoring

• Coordinate with cross-functional teams (including Finance, BI, and Performance) to assist in tracking operational objectives and key results.

• Support the execution of end-of-month NPS reports and prepare the subsequent feedback reports.

• Participate in testing and aligning product requirements with internal stakeholders such as Legal, InfoSec, and Optimization teams.

• Act as a supporting contact point for internal teams regarding required operational supply data.

• Help facilitate alignment meetings with regional counterparts on shared operational goals.

• Monitor the daily influx of rider supply data to promptly highlight any critical shortages or anomalies.

Qualifications

Knowledge and Experience

• 2–4 years of experience in data analysis, logistics, supply chain, or vendor performance reporting.

• Experience working with data pipelines, report automation, and data visualization tools.

• Strong analytical skills with the ability to manage and validate large datasets.

• Experience coordinating with cross-functional teams to align on project deliverables.

• Proficiency in using spreadsheet software and basic database management tools.

• Demonstrated ability to troubleshoot basic operational data anomalies and propose solutions.

• Excellent written and verbal communication skills in Arabic and English.