Senior Director of Catering Sales

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Experience a seaside retreat in the heart of Qatar's vibrant capital at Four Seasons Hotel Doha. Reimagined with modern grandeur, the hotel blends timeless elegance with breathtaking views of the Arabian Gulf. From its sophisticated lobby to its vibrant collection of restaurants and lounges, this urban beachfront destination offers an exceptional luxury experience while remaining deeply rooted in authentic Qatari hospitality. Located in the heart of Doha's business district, Four Seasons Hotel Doha first opened in 2005 and features 237 beautifully appointed guest rooms and 20 private, unbranded townhouse villas. Home to one of the region's most dynamic Food & Beverage offerings, the hotel boasts 10 exceptional dining venues, including the world's largest Nobu restaurant, alongside an extensive banquet and outside catering operation. Guests can also enjoy five swimming pools, a private beach, a state-of-the-art fitness centre, and an award-winning Spa & Wellness Centre featuring expansive hydrotherapy facilities, including an ice room, colour therapy room, steam room, and hydrotherapy pool. Following an extensive transformation, the hotel unveiled a remarkable renovation in 2020, further elevating its position as one of the Middle East's premier luxury destinations, where world-class experiences, exceptional service, and genuine hospitality come together.The Role of Senior Director of Catering Sales

Four Seasons Hotels Qatar are looking for an experienced and dynamic Senior Director of Catering Sales to lead the strategy, sales, planning, and execution of luxury events. This leadership role is ideal for a hospitality professional who excels at building meaningful client relationships, driving revenue growth, mentoring high-performing teams, and delivering exceptional celebrations that create lasting memories.

This role will be responsible for overseeing all aspects of the catering & events business, including weddings, galas, celebrations, milestone events, and other luxury social gatherings. Working closely with Sr. Commercial Director & the hotel leadership and operational teams, this individual will champion innovation, elevate the guest experience, and ensure flawless execution while achieving financial objectives.

What You'll Do

• Lead and oversee the Catering Sales department, driving revenue growth and market share through strategic sales initiatives and exceptional client service.
• Serve as the primary contact for high-profile and luxury events, cultivating strong relationships with clients, event planners, community partners, and industry professionals.
• Develop and execute annual catering sales strategies, budgets, and business plans to achieve departmental goals and maximize profitability.
• Manage the entire social event lifecycle, from prospecting and contracting through planning, execution, and post-event follow-up.
• Partner closely with Culinary, Banquets, Conference Services, Rooms, and the hotel Leadership teams to ensure seamless event execution and extraordinary guest experiences.
• Monitor market trends, competitive activity, and client preferences to identify new business opportunities and innovative event offerings.
• Lead contract negotiations, pricing strategies, and proposal development while ensuring alignment with business objectives and brand standards.
• Forecast revenues, track sales performance, and analyze key metrics to drive informed business decisions.
• Recruit, coach, mentor, and develop a high-performing Catering sales team while fostering a culture of accountability, collaboration, and service excellence.
• Represent Four Seasons within the local luxury, wedding, and social event communities to strengthen brand awareness and generate new business opportunities.
• Resolve client concerns professionally and proactively, ensuring exceptional satisfaction and long-term loyalty.
• Ensure compliance with all company policies, food safety standards, and operational procedures. What We're Looking For

• 5 years of progressive experience in luxury catering, event sales, hospitality, or related fields, including leadership responsibilities.
• Proven success managing high-volume social catering operations and achieving revenue targets within a luxury hotel environment.
• Strong background in weddings, galas, milestone celebrations, and other upscale social functions.
• Demonstrated leadership experience with a proven ability to build, develop, and inspire high-performing teams.
• Exceptional sales, negotiation, and relationship-building skills with a client-centric approach.
• Strong financial acumen, including budgeting, forecasting, revenue management, and profitability analysis.
• Excellent organizational skills with the ability to manage multiple priorities while maintaining exceptional attention to detail.
• Outstanding communication, presentation, and interpersonal skills.
• Proficiency with Delphi, Salesforce, Microsoft Office Suite, and other hospitality sales and event management systems preferred.
• Ability to work flexible hours, including evenings, weekends, and holidays as business needs require.
• Passion for luxury hospitality and a commitment to creating unforgettable guest experiences.

What we offer

• Competitive Salary and a comprehensive benefits package
• Excellent Learning and Development opportunities
• Complimentary and discounted Stays and Services at Four Seasons Worldwide
• Comprehensive Time off Package including Vacation, Sick and Holiday pay
• Complimentary employee meals prepared by the Four Seasons Culinary Team
• Complimentary Dry Cleaning and Laundry Services
• Global career opportunities ​If you are a passionate hospitality leader who thrives on creating exceptional guest experiences, inspiring teams, and driving business success, we would love to hear from you. Join us and be part of shaping the future of luxury hospitality.