Ground Operation Officer
At a Glance
- Category
- 🚢 Logistics & Supply Chain
- Level
- Mid-Level
- Experience
- 1-2 years
- Type
- Full-time
The Ground Operation Officer supports daily last mile delivery operations by receiving, organizing, verifying, and handing over orders to riders and drivers. The role ensures smooth and timely dispatch, maintains a safe and organized hub, and escalates operational issues when required.
The role works closely with Ground Operation Supervisors, riders, drivers, Order Care, Acquisition, and warehouse teams to maintain smooth and efficient delivery operations. The Ground Operation Officer is also responsible for maintaining a safe and organized working environment, supporting peak-demand operations, and escalating operational issues when required.
- High school diploma or equivalent.
- 1 – 2 years of experience in logistics, delivery, or operations.
- Experience in coordinating with drivers/captains and ensuring compliance with SOPs
- Knowledge of safety and security protocols in a logistics or aviation environment.
- Ability to work flexible shifts, including evenings, weekends, and holidays when required.
- Basic computer skills (Microsoft Office, Logistics Software).
- Good attention to detail and time management.
- Ability to work in a fast-paced environment.
Requirements
- •High school diploma or equivalent
- •1 – 2 years of experience in logistics, delivery, or operations
- •Experience in coordinating with drivers/captains
- •Knowledge of safety and security protocols in logistics or aviation
- •Basic computer skills (Microsoft Office, Logistics Software)
- •Good attention to detail and time management
- •Ability to work flexible shifts including evenings, weekends, and holidays
Responsibilities
- •Receive, organize, verify, and hand over orders to riders and drivers
- •Ensure smooth and timely dispatch of orders
- •Maintain a safe and organized hub environment
- •Escalate operational issues when required
- •Collaborate with Ground Operation Supervisors, riders, drivers, Order Care, Acquisition, and warehouse teams
- •Support peak-demand operations
Related Jobs4 similar jobs
Browse Similar
Guides for this role
- Check your CV before Ninja passes on it
- Get every weak line rewritten
- Download a CV written for the Gulf
Free check in 60 seconds. Fixes $5.88 one-time, only if you want them.
Ninja offers comprehensive human resources and payroll management software. Their platform is designed to streamline operations for businesses operating within Saudi Arabia.