Executive Housekeeper
At a Glance
- Category
- 🏨 Hospitality & Tourism
- Level
- Mid-Level
- Experience
- 3+ years
- Type
- Full-time
Wait — Check First
- Check your CV is ready for Rotana Hotel Management Corporation PJSC
- Get every weak line rewritten
- Download a CV written for the Gulf
Free check in 60 seconds. Fixes $5.88 one-time, only if you want them.
We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As an Executive Housekeeper you are responsible for the daily operation of the Housekeeping Department and guide and develop a committed multicultural team to ensure the impeccable Rotana standards are met in all areas. The role involves bringing all the knowledge and standards required to maintain and surpass the guests highest expectations and will include key responsibilities such as maintain all hotel guest rooms and public areas plus the heart of house ensuring the highest standards of cleanliness are met; establish standards and guidelines to ensure total guest satisfaction and team productivity in compliance with SOPs ; supervise training of all housekeeping team members to ensure successful operation; measure/ interpret and evaluate working standard of the department ; create and maintain good working relationships within and with other departments ; control all purchases for the department and be consistently aware of quality and cost ; show by personal example a philosophy of work and conduct consistent with the professionalism expected ; manage and control all operation equipment/ linen and uniforms ; set short and long term strategies for the department.
Education/ Qualifications/ Experiences
You should be a college university degree graduate with at least three years previous management experiences in the Housekeeping Department of a hotel or resort. Technically you will have fluency in both written and spoken English and knowledge of Micros Opera coupled with administration/ organizational computer literacy skills.
Knowledge/ Competencies
The ideal candidate will be an exceptionally strong professional with an eye for detail and a passion for high quality hotel keeping. You will be a self motivator/ flexible and creative in order to develop innovative options in the best interest of guests and the hotel and should possess following additional competencies:
Understanding the Business/Influencing Outcomes/Planning for Business/Team Building/Valuing Diversity/Leading PeopleAdaptability/Drive for Results/Customer Focus/Managing Operations
Requirements
- •University degree graduate
- •At least three years of previous management experience in a hotel or resort Housekeeping Department
- •Fluency in written and spoken English
- •Knowledge of Micros Opera
- •Administration and organizational computer literacy skills
Nice to Have
- •Understanding the Business
- •Influencing Outcomes
- •Planning for Business
- •Team Building
- •Valuing Diversity
- •Leading People
- •Adaptability
- •Drive for Results
Responsibilities
- •Manage daily operations of the Housekeeping Department
- •Guide and develop a committed multicultural team
- •Maintain guest rooms, public areas, and heart of house to high cleanliness standards
- •Establish standards and guidelines for guest satisfaction and team productivity in compliance with SOPs
- •Supervise training of all housekeeping team members
- •Measure, interpret, and evaluate department working standards
- •Create and maintain good working relationships with other departments
- •Control all department purchases, quality, and costs
Related Jobs4 similar jobs
Browse Similar
Guides for this role
- Check your CV is ready for Rotana Hotel Management Corporation PJSC
- Get every weak line rewritten
- Download a CV written for the Gulf
Free check in 60 seconds. Fixes $5.88 one-time, only if you want them.