Xeniya Shipilova
Hospitality Professional
About
Xeniya Shipilova is a dedicated hospitality professional with a strong foundation in operations and guest services. She possesses 4.7 years of experience, specializing in restaurant and bar management. Her expertise includes driving operational efficiency, managing budgets, and ensuring high standards of customer satisfaction. She is seeking roles such as Restaurant Manager, Bar Manager, or Hotel Duty Manager to leverage her comprehensive skill set in a dynamic hospitality environment.
Looking For
Experience
Private Barmaid
04/2024 – 09/2024Private · Riyadh, Saudi Arabia
- Greeted guests and created a welcoming atmosphere.
- Prepared and served beverages at the bar or table.
- Maintained a clean and well-stocked bar area.
Assistant Waitress
05/2022 – 11/2023Royal Caribbean, Celebrity Cruises · USA
- Cleaned, organized, and maintained designated service stations.
- Prepared mise-en-place to ensure station readiness.
- Provided attentive and personalized service to fulfill guest requests promptly.
Assistant Restaurant Manager
09/2021 – 01/2022Pacifico Tiki Dining & Lounge · Abu-Dhabi, UAE
- Managed operations by developing schedules, assigning work, and resolving problems.
- Controlled expenses by submitting budget information and monitoring variances.
- Ensured quality service by enforcing standards.
Restaurant Supervisor
04/2021 – 09/2021Pacifico Tiki Dining & Lounge · Abu-Dhabi, UAE
- Supervised staff and organized work processes to achieve department objectives.
- Maintained staff by recruiting, orienting, and training employees.
- Coached and counseled employees to achieve job results.
FB Host
09/2019 – 02/2020Varu by Atmosphere · Maldives
- Greeted and welcomed guests promptly in a warm, friendly manner.
- Assisted guests with table reservations.
- Took guest orders and followed up on their orders.
Skills
Beverage & Service
Guest & Staff Relations
Management & Operations
Problem Solving & Compliance
Industries
GCC Readiness
Languages
Education & Certifications
College Diploma in Hospitality. Service Management
Akmola Polytechnic College · 2015
Specialist Degree in Economy. Labor Organization
Omsk State Technical University · 2022