Vikas Jha
Customer Service Assistant
About
Vikas Jha is a dedicated Customer Service Assistant and Retail Operations professional with hands-on experience in POS billing systems, cash handling, and digital payment processing. He possesses zero years of formal experience but demonstrates a strong ability to work efficiently in fast-paced retail environments while maintaining billing accuracy and service quality. He excels at understanding customer requirements, providing product guidance, and resolving queries effectively. Vikas is seeking roles such as Customer Service Representative, Retail Sales Associate, or Cashier.
Looking For
Experience
Retail & Customer Service Assistant / Cashier
- Managed end-to-end POS billing, including cash, card, and digital transactions with high accuracy.
- Delivered strong customer service by understanding requirements and providing product guidance.
- Supported daily sales operations and store functions during peak business hours.
Skills
Teamwork & Adaptability
Customer Service & Sales
Retail Operations & Finance
Industries
GCC Readiness
Languages
Education & Certifications
MBA in Operations & Project Management in Operations & Project Management
University of Mysore
Bachelor’s Degree
Indira Gandhi National Open University (IGNOU)
Higher Secondary Education
Gujarat Board
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