Victoria Omurunga
Customer Service Professional
About
Victoria Omurunga is an experienced professional with a strong background in customer service and hospitality. She possesses 9 years of experience, specializing in customer interaction and efficient transaction handling within the food service industry. Victoria demonstrates exceptional interpersonal and communication skills, with a proven ability to manage cash transactions accurately and provide excellent guest experiences. She is seeking roles such as Customer Service Representative, Retail Associate, or Front Desk Agent where she can leverage her extensive skills.
Looking For
Experience
Cashier, Barista, Waitress
07/2020 – 12/2024NAS Servair
- Managed cash transactions accurately
- Prepared beverages as a barista
- Provided waitress services
Waitress, Steward
04/2019 – 04/2020Java House Africa
- Provided professional waitressing and stewarding services
Waitress, Steward
09/2016 – 01/2019Kaldis Coffee House
- Delivered efficient waitressing and stewarding services
Barista, Room Attendant, Cashier, Waitress
03/2014 – 10/2014Waridi Paradise Apartment Hotel
- Performed barista duties
- Managed room attendant responsibilities
- Handled cashier operations
Service Staff
01/2013 – 05/2013Rift Valley Sport Club
- Took guest orders
- Handled guest complaints
- Set tables and refilled garnishes
Skills
Food & Beverage
Ancillary Services
Customer Service & Operations
Industries
Languages
Education & Certifications
Certificate in Food and Beverage Service & Sales
KENYA UTALII COLLEGE · 2013
Kenya Certificate of Secondary Education
KITALE GIRLS ACADEMY · 2008