Umaru Ssesanga
Senior Barista
About
Umaru Ssesanga is a customer-focused Senior Barista with extensive experience in specialty coffee and hospitality. He brings over 5 years of hands-on expertise in gourmet coffee and tea preparation, latte art, and café operations management. Umaru excels in training teams, managing inventory, and driving sales through exceptional customer service and upselling techniques. He is seeking opportunities to leverage his leadership and operational skills within a dynamic hospitality environment.
Experience
Senior Barista
Jan 2023 – Present · 3 yrs 9 mosBistro Arabia by Fashion TV · Dubai, UAE
- Train, mentor, and supervise baristas to ensure high beverage quality and customer service.
- Schedule staff and delegate daily tasks for smooth café operations.
- Prepare and serve beverages according to quality and presentation guidelines.
Senior Barista
Jul 2020 – 2022 · 1 yr 6 mosTorrija Café · Dubai, UAE
- Welcomed customers and took orders professionally.
- Prepared beverages and bakery items to quality standards.
- Promoted menu items and offers to drive sales.
Barista / Waiter
Jan 2018 – May 2020 · 2 yrs 4 mosCreative Brew · Dubai, UAE
- Greeted guests, took orders, and served food and beverages professionally.
- Promoted menu items and upsold to increase sales.
- Entered orders accurately into the POS system and managed reservations.
Skills
Beverage Expertise
Customer Engagement
Operations & Management
GCC Readiness
Languages
Education & Certifications
Diploma in Computer Science
UICT
Uganda Advanced Certificate of Education (UACE)
Uganda
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