Tracey Mungofa
Senior Waitress
About
Tracey Mungofa is a seasoned hospitality professional with over four years of comprehensive experience in restaurants, hotels, and cafés across Cape Town. She excels in fine dining service, efficient floor management, and skilled barista operations, complemented by a strong understanding of wine and cocktails. Her expertise includes supervising teams, ensuring high guest satisfaction, and effectively training new staff. She is seeking opportunities to leverage her broad hospitality skillset in a dynamic environment.
Experience
Floor Manager | Senior Waitress
Oct 2023 – Present · 3 yrsSea Breeze Fish & Shell Restaurant
- Led front-of-house operations
- Supervised restaurant staff
- Managed reservations and guest concerns
Barista | Waitress
Sep 2021 – Sep 2023 · 2 yrsBacks Polopavilion
- Prepared a variety of beverages
- Built and maintained a loyal clientele
- Managed stock and cash-ups
Barista | Waitress
Oct 2020 – Jun 2021 · 8 mosGrande Roche Hotel
- Supported hotel restaurant service
- Handled guest requests efficiently
Waitress
Casablanca Restaurant
- Provided fast-paced service
- Performed all-round duties
Skills
Team & Management
Beverage Expertise
Operational Support
Front of House Operations
GCC Readiness
Languages
Education & Certifications
GCE Ordinary Level
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