Toba Hiba
Customer Service Professional
About
Toba Hiba is a motivated individual with a strong interest in client-facing roles and a foundation in hospitality and education support. With 1.5 years of experience, she has developed practical skills in reservations, customer service, and administrative tasks. She is adept at preparing educational materials and providing learning support to primary school students. Toba Hiba aims to enhance her German language proficiency and successfully complete her training.
Experience
Internship in Reservations, Control & Purchasing
Feb 2025 – 28.02.25 / 01.04.25-31.05.25 / 01.09.25-31.10.25RESTAURANT LE FOUNDOUK MARRAKESCH · Marrakesh
- Managed reservations and greeted guests.
- Checked inventory levels in the control department.
- Assisted with purchasing and ordering goods.
Pedagogical Assistant (Internship)
Feb 2024 – 31.05.24 / 02.09.24-31.12.24CENTRE RED CITY PRIVÉ MARRAKESCH · Marrakesh
- Supported the teaching of primary school students.
- Assisted with the understanding and assimilation of learning content.
- Prepared and organized educational materials.
Internship in Cashier & Administration
Feb 2023 – May 2023 · 3 mosAPOTHEKE PRESTIGIO MARRAKESCH · Marrakesh
- Processed payments and managed cash registers professionally.
- Received, oriented, and advised customers on-site.
- Sorted, classified, and inventoried pharmaceutical products.
Private Tutor / Homework Help
2022 – Present · 4 yrs 10 mosFreelance · Marrakesh
- Provided individual learning support and homework assistance.
- Developed and adapted learning materials to students' needs.
- Promoted learning strategies, motivation, and concentration.
Skills
Educational Support
Software Proficiency
Administrative & Operations
Customer Service & Hospitality
GCC Readiness
Languages
Education & Certifications
Abitur in Physics Sciences
External Examination Marrakesh · 2022
Abitur in Mathematical Sciences
Lycée Youssef Ben Tachfine Marrakesh · 2020
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