Tejas Raut
End User Engineer
About
Tejas Raut is an experienced End User Engineer specializing in providing comprehensive technical assistance to internal and external customers. With 8 years of experience in the IT industry, he possesses a strong track record of efficiently resolving hardware, software, and network issues to ensure high customer satisfaction. He excels in diagnosing and rectifying complex problems, maintaining IT infrastructure, and supporting end-users in their daily tasks. He is seeking opportunities to leverage his expertise in desktop support and IT infrastructure management.
Experience
End User Engineer
Jun 2025 – Present · 1 yr 5 mosTeam Computers Pvt Ltd
- Provides technical assistance for hardware, software, and network issues.
- Manages user accounts and resolves complex problems.
- Documents solutions to ensure end-user efficiency.
Desktop Support Engineer
Jul 2024 – Jun 2025 · 11 mosAerial Telecom Solutions Pvt Ltd
- Troubleshot and resolved technical support for over 60 desktop computers.
- Monitored and maintained system performance, security, and availability.
- Configured and deployed new desktop systems, applications, and hardware.
Customer Support Engineer
Mar 2022 – Jun 2024 · 2 yrs 3 mosAforeserve.com Ltd
- Delivered support for desktops and laptops to ensure smooth operation.
- Resolved issues within the company's computer systems.
- Installed, maintained, and troubleshot client software and hardware.
Desktop Support Engineer
Apr 2020 – Feb 2022 · 1 yr 10 mosAhura Mazda Mfg. Co. Pvt. Ltd.
- Responded to inquiries and provided technical solutions for hardware/software issues.
- Diagnosed and resolved product-related technical problems.
- Maintained documentation of customer interactions and resolutions.
Field Engineer
Jul 2017 – Mar 2020 · 2 yrs 8 mosAccutek Services Pvt. Ltd.
- Maintained, tested, and repaired a variety of instrumentation and equipment.
- Calibrated tools and equipment for material testing in pharmaceutical industries.
- Ensured periodic calibration of all equipment.
Skills
Technical Proficiency
Collaboration & Teamwork
Network & Infrastructure
End User Support & Troubleshooting
Languages
Education & Certifications
Bachelor in Electronics & Telecommunications Engineering in Electronics & Telecommunications Engineering
Brahma Valley College of Engg. & Research Institute, Nashik · 2016
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