Faizan
HR & Operations Professional
About
Faizan is a results-oriented HR and administrative professional with an MBA in International Business and Human Resources. He possesses over five years of hands-on experience in hospitality operations, adept at supporting the full employee lifecycle from recruitment and onboarding through scheduling and payroll coordination. He has a proven track record in managing end-to-end hiring, developing onboarding programs, and overseeing staff documentation and payroll reconciliations. He is seeking roles that leverage his comprehensive HR and operational expertise within the hospitality sector.
Experience
Branch Manager
Dec 2025 – Mar 2026 · 3 mosChai Days · Bengaluru, India
- Managed hiring for a team of 10+ to ensure optimal staffing and service quality.
- Developed onboarding programs and conducted performance reviews.
- Oversaw staff documentation, payroll, and facility standards.
Operations Manager
Jan 2025 – Nov 2025 · 10 mosGlobal Herbals · Bengaluru, India
- Maintained employee and customer database records.
- Oversaw staff documentation and payroll reconciliations.
- Supported vendor coordination and administrative operations.
Retail Sales Associate
Jan 2024 – Dec 2024 · 11 mosLenskart.com · Bengaluru, India
- Spearheaded training for 8+ new hires on product and service excellence.
- Achieved #1 customer satisfaction ranking (4.9/5) through expert communication.
Food & Beverage Operation Supervisor
Nov 2021 – Dec 2023 · 2 yrs 1 moRadisson Blu · Karnataka, India
- Supported HR operations including scheduling, onboarding, and attendance tracking.
- Assisted recruitment activities like candidate screening and interview coordination.
- Supervised daily operations and managed team performance during shifts.
Restaurant Supervisor
May 2018 – Oct 2021 · 3 yrs 5 mosRed Pepper Restaurant · India
- Assisted end-to-end recruitment for floor and kitchen staff, conducting initial interviews.
- Spearheaded onboarding and training on SOPs, safety, and customer service.
- Monitored performance, analyzed customer data, and implemented service improvements.
Skills
Human Resources
Technical Skills
Operations Management
Communication & Soft Skills
GCC Readiness
Languages
Education & Certifications
Master of Business Administration (MBA) in International Business & HR
Amity University, Noida Campus · 2024
Bachelor of Science (BSc) in Hospitality and Hotel Management
Institute of Hotel Management (IHM), Bangalore · 2018