Faizan

Chai Days · Bengaluru, India

• –Managed hiring for a team of 10+ to ensure optimal staffing and service quality.
• –Developed onboarding programs and conducted performance reviews.
• –Oversaw staff documentation, payroll, and facility standards.

Global Herbals · Bengaluru, India

• –Maintained employee and customer database records.
• –Oversaw staff documentation and payroll reconciliations.
• –Supported vendor coordination and administrative operations.

Lenskart.com · Bengaluru, India

• –Spearheaded training for 8+ new hires on product and service excellence.
• –Achieved #1 customer satisfaction ranking (4.9/5) through expert communication.

Radisson Blu · Karnataka, India

• –Supported HR operations including scheduling, onboarding, and attendance tracking.
• –Assisted recruitment activities like candidate screening and interview coordination.
• –Supervised daily operations and managed team performance during shifts.

Red Pepper Restaurant · India

• –Assisted end-to-end recruitment for floor and kitchen staff, conducting initial interviews.
• –Spearheaded onboarding and training on SOPs, safety, and customer service.
• –Monitored performance, analyzed customer data, and implemented service improvements.