Shiza Durrani

Strategy & Operations Manager

Leipzig, Germany·6 years experience

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About

Shiza Durrani is a Strategy and Operations Manager with a strong background in delivering cross-functional programs within the enterprise technology sector. She brings over 6 years of combined professional and research experience, specializing in strategic planning and operational efficiency. Durrani has a proven track record of managing complex, multi-million euro programs, such as Telefónica Germany's €9.5M observability initiative, where she successfully aligned over 250 people and 15 vendors. She is actively seeking roles that leverage her expertise in driving strategic growth and operatio

Experience

IT Project Manager

11/2024 – Present

Apergo UG (Deployed at client Telefónica Germany (O2))

Deployed at client Telefónica Germany (O2) for Observability Program.
Career progression: Delivery Manager → Product Owner → PMO Support.
Delivered €9.5M observability program across 4+ workstreams.

Manager, Data Management

11/2023 – 10/2024

Taara Quest

Led data transformation and cleansing for IT transformation project.
Reduced data errors by 5% across 5,000+ records.
Achieved 100% on-time delivery of 40+ tasks as people manager.

Research Writer and Editor (Freelance)

10/2024 – Present

Livingston Research

Wrote and edited 15+ structured research reports.
Translated complex source material into clear summaries.

Career Break: Full-Time Parenting

2021 – 2023 · 2 yrs

Research Project Manager

03/2019 – 06/2019

Sustainable Development Policy Institute (SDPI), Pakistan

Delivered project milestones with 100+ member field team.
Built project methodologies and workflows.
Acted as central point of contact for stakeholders.

Skills

Project & Program Delivery

Business requirementsAgile (Scrum, Kanban)AI-enabled automation

Stakeholder & Team Management

Executive stakeholder managementCross-functional collaborationStakeholder enablementPeople managementExecutive reporting and presentations

Technical & Analytical Skills

Advanced ExcelGoogle SheetsFinancial analysisJQLSQL for Data Analysis course (in progress)

Strategy & Operations Management

Strategic planningOperational improvement initiativesProcess and workflow optimizationRisk managementData-driven decision-makingRoadmap planning and goal trackingKPI analysis and performance reportingRevenue operations fundamentals

Strategic planningExecutive stakeholder managementCross-functional collaborationRoadmap planning and goal trackingKPI analysis and performance reportingProcess and workflow optimization

Languages

English (Full Professional Proficiency)German (A1)

Education & Certifications

MS in Environmental Sciences

International Islamic University Islamabad, Pakistan · 2021

BS in Environmental Sciences

Fatima Jinnah Women University, Pakistan · 2017

HubSpot Revenue Operations Certification

Sales Enablement course (in progress)

SQL for Data Analysis course (in progress)

Introduction to PMI Certified Professional in Managing AI (CPMAI)

Diploma in Nationwide Rollout of National Socioeconomic Registry (NSER) Update

Diploma in Qualitative and Quantitative Research Methodologies

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