Shirah Nakabuye
Customer Service Specialist
About
Shirah Nakabuye is a recent graduate with a Bachelor's in Applied Science and Technology, seeking to leverage her academic foundation and practical experience. She possesses a strong aptitude for customer service, honed through various roles, and aims to build upon her skills in a professional environment. With a drive to pursue further education, she is eager to contribute her capabilities and grow within the customer service industry. She is actively seeking opportunities to apply her learned skills and gain valuable professional experience.
Experience
Secretary
Janine Services Limited · Kampala, Uganda
- Contributed to improved decision-making processes.
- Gained customer care experience through diverse customer interactions.
- Developed intellectual and leadership skills.
Receptionist
Sanitation System Uganda · Wakiso, Uganda
- Acquired extensive work experience in a front-facing role.
- Enhanced customer handling abilities with varied customer interactions.
- Improved punctuality and communication skills.
Customer Service Specialist
MTN Uganda · Kampala, Uganda
- Engaged customers effectively, providing excellent service.
- Refined communication to ensure a welcoming and professional demeanor.
- Maintained a consistently humble approach in all interactions.
Sales and Review Officer
Pride Logistics Uganda · Kampala, Uganda
- Applied customer handling skills to sales and review functions.
- Assisted in loan application assessments.
- Managed client communication for debt reminders and due dates.
Skills
Professional Skills
Administrative Support
Customer Service & Relations
GCC Readiness
Languages
Education & Certifications
Bachelors in Applied science and technology
Kyambogo university
UACE Certificate in Physics mathematics and economics
Ubuntu hill school
UCE Certificate
Ubuntu hill school