Shibin Stanly
Senior Associate Processor
About
Shibin Stanly is a Senior Associate Processor with a Master's Degree in Hospitality and Administration Management, bringing over 5 years of experience in customer-focused operations within the shipping and logistics industry. He possesses 7 years of overall professional experience, specializing in documentation management and stakeholder coordination. He excels at handling customer requirements and resolving operational issues efficiently to ensure service quality and timely execution. He is seeking roles that leverage his expertise in customer service and logistics operations.
Experience
Office Assistant / Admin
Mar 2015 – Oct 2017 · 2 yrs 7 mosCFC
- Managed all office filing, billing, and income/expenditure updates.
Senior Associate Processor
Oct 2021 – Present · 5 yrs 1 moTCS
- Coordinated customer requirements and shipment activities, ensuring quality and timeliness.
- Managed customer communications and resolved operational issues efficiently.
- Handled high-volume customer interactions while maintaining service quality standards.
Skills
Creative Software
Administrative Support
Languages
Education & Certifications
Secondary School Education
Indira Gandhi · 2009
Higher Secondary Certificate
SNBP College · 2011
Bachelor of commerce
Pune University · 2016
MBA Hospitality and Administration Management
Amity University · 2026
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