Shahina Shaikh
Restaurant Owner
About
Shahina Shaikh is a results-driven professional with extensive experience in hospitality management and business leadership. With over 12 years in the industry, she has a proven track record of successfully owning and managing a full-service restaurant, demonstrating expertise in operations, finance, and team leadership. She excels in customer engagement and workflow optimization, consistently driving service excellence. Shahina is seeking roles such as Restaurant Manager, Operations Manager, or General Manager within the hospitality sector.
Looking For
Experience
Restaurant Owner
Oct 2015 – Present · 10 yrs 8 mosMamma’s Kitchen & Dining · Nerul, Navi Mumbai, India
- Founded, owned, and managed a successful restaurant for 11 years.
- Directed a team of 15 staff, improving service efficiency by 20%.
- Designed training programs for staff in communication and customer service.
Telemarketing Representative
Apr 2014 – Oct 2015 · 1 yr 6 mosViztar International · Belapur, Navi Mumbai, India
- Managed customer inquiries, delivering tailored solutions.
- Supported sales team with actionable client insights.
- Strengthened customer loyalty through effective follow-ups.
Skills
Technology & Innovation
Business & Financial Management
Leadership & Customer Relations
Hospitality & Operations Management
Industries
Languages
Education & Certifications
Bachelor of Commerce (B.Com)
Mumbai University · 2013
Higher Secondary Certificate (Commerce) in Commerce
Maharashtra Divisional Board · 2010
Secondary School Certificate
Maharashtra Divisional Board · 2008