Shah Faisal
Motor Insurance Claims Professional
About
Shah Faisal is a results-driven Motor Insurance Claims Professional with extensive experience in the insurance industry. He possesses over 10 years of professional experience, including 7 years specifically within the UAE/GCC insurance market at leading insurers like Orient Insurance PJSC and ADNIC. He has demonstrated expertise in managing high-volume claims, ensuring regulatory compliance, and optimizing operational workflows. He is seeking challenging roles where he can leverage his comprehensive claims management skills and contribute to organizational success.
Looking For
Experience
Motor Claims Officer
2022 – 2025 · 3 yrsOrient Insurance PJSC · Abu Dhabi, UAE
- Processed 180-200 claims monthly with zero compliance failures.
- Issued LPOs, validated estimates, and controlled indemnity spend.
- Managed end-to-end total loss workflow, meeting turnaround SLAs.
Motor Claims Assistant & Storekeeper
2014 – 2021 · 7 yrsADNIC – Abu Dhabi National Insurance Company · Abu Dhabi, UAE
- Managed motor claims documentation lifecycle for a high-volume portfolio.
- Issued LPOs and coordinated garage approvals, reducing cycle time.
- Implemented inventory audits, reducing stock discrepancies by 20%.
Customer Service Officer
2008 – 2013 · 5 yrsAl Mariah Trading Co. · Pakistan
- Handled customer inquiries and complaints with high first-contact resolution.
- Maintained accurate CRM records and escalated complex issues.
Skills
Regulatory Compliance
Insurance Systems & Software
Office Productivity Software
Claims Management & Operations
Industries
GCC Readiness
Languages
Education & Certifications
Bachelor of Arts in Economics & Political Science
University of Peshawar · 2003