Sauda Saru Eghwa
Waitress
NAIROBI-JUJA, Kenya
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About
Sauda Saru Eghwa is a dedicated and customer-focused waitress with strong skills in service delivery, order management, and maintaining a clean and welcoming dining environment. With 0 years of experience, she specializes in guest relations and efficient service. She is known for her excellent communication and ability to work effectively under pressure, ensuring customer satisfaction. She is seeking roles such as Guest Relations Officer, Front Desk Agent, or Customer Service Representative.
Looking For
Guest Relations OfficerFront Desk AgentCustomer Service RepresentativeHost/HostessRetail Sales AssociateEvent StaffBanqueting StaffConcierge Assistant
Experience
Waitress
Dec 2023 – DATEJW Marriott Hotel Nairobi
- Welcomed customers and provided menus and recommendations.
- Took accurate food and beverage orders and served promptly.
- Maintained cleanliness of tables, counters, and service areas.
Waitress
2023 · 3 yrs 4 mosWeston Hotel Nairobi
- Prepared tables and dining areas according to service standards.
- Delivered food to the correct tables efficiently.
- Supported kitchen staff with order coordination.
Skills
Operational Skills
Cash HandlingPOS OperationsTime ManagementMultitaskingProblem Solving
Service Operations
Taking OrdersServing Food/DrinksTable SettingDining Area PreparationFood Handling
Teamwork & Compliance
TeamworkCommunicationHygieneSafety ComplianceFirst Aid
Customer Service & Relations
Customer ServiceGuest RelationsHandling ComplaintsCustomer Service Training
Customer ServiceGuest RelationsTaking OrdersServing Food/DrinksCash HandlingPOS Operations
Industries
HospitalityRetailCustomer ServiceEvents Management
Languages
English (Native)
Education & Certifications
KCSE
KIMANA GIRLS SECONDARY · 2023
Food Handling Certificate
First Aid / Customer Service Training