Santhoshteeyancherry

Spiffy Cleaning Services · UAE

• –Oversee all operational activities including project budgeting, client coordination, and team performance optimization.
• –Developed cost-control strategies resulting in a 15% reduction in project expenses.
• –Enhanced client satisfaction and retention through service quality improvement and SLA adherence.

Gallentry Technical Services LLC · UAE

• –Supervised department operations, ensuring KPI targets and budgetary goals were achieved.
• –Improved workflow and reporting accuracy, boosting operational efficiency by 20%.
• –Conducted performance evaluations, training, and staff development to maintain service quality.

Green Resources Facilities Management LLC · UAE

• –Directed end-to-end integrated facilities management operations for multiple projects.
• –Managed a workforce of 120+ employees including engineers, supervisors, and soft/hard service teams.
• –Achieved a 30% improvement in service delivery through KPI-based performance monitoring.

AlReyami Facilities Management LLC · UAE

• –Led a team of 420+ staff managing soft and hard service FM projects.
• –Achieved targeted profit margins and improved operational turnaround by 20%.
• –Oversaw manpower planning, recruitment, and training aligned with ISO and IFMA standards.

ServeU Facilities Management · Dubai, UAE

• –Managed Maintenance, Cleaning, and Security Services for labour camp and office buildings.
• –Managed daily operations, manpower, and material procurement for multiple FM sites.
• –Improved inter-department coordination, enhancing operational efficiency by 18%.