Professional
eCommerce Operations & Procurement
Doha, Qatar·15 years experience
Resume VerifiedGCC Ready
About
Experienced in eCommerce operations, procurement, and supply chain management with expertise in website optimisation, inventory control, vendor negotiations, logistics coordination, and strategic marketing initiatives to drive business growth and cost efficiency.
Experience
eCommerce & Operations Specialist
2023 – Present · 3 yrs 4 mosRafeeq – E-Commerce Company · Lusail, Qatar
- Managed end-to-end eCommerce operations including order fulfilment, logistics, inventory, and customer support.
- Optimised eCommerce website performance through UX/UI improvements, product management, and technical coordination.
- Executed promotional campaigns and collaborated with digital marketing teams to drive traffic and conversions.
- Maintained accurate inventory, pricing, and product content across digital platforms.
Procurement Officer
2021 – 2023 · 2 yrsStarlink · Lusail, Qatar
- Issued PRQ/RFQ documentation to qualified suppliers, evaluated competitive proposals, and awarded contracts based on cost, quality, and reliability benchmarks.
- Negotiated supplier pricing, payment terms, and contractual conditions, consistently delivering cost savings aligned with organisational budget targets.
- Conducted thorough vendor evaluations and performance assessments, maintaining an approved supplier database and proactively mitigating supply chain risk.
- Monitored and managed inventory levels, coordinating stock replenishment to prevent shortages and minimise excess holding costs.
Procurement & Administration Officer
2015 – 2020 · 5 yrsMackeen Holding · Doha, Qatar
- Sourced and procured materials and services across multiple categories, building long-term supplier partnerships that ensured consistent quality and on-time delivery.
- Negotiated pricing and contract terms with vendors, consistently securing best-value agreements while meeting operational requirements and budget constraints.
- Monitored market trends and adjusted procurement strategies to capitalise on favourable pricing conditions and emerging supply opportunities.
- Prepared management reports, presentations, and administrative documentation; coordinated office operations, travel logistics, and corporate events.
Senior Process Analyst – GIS & Procurement
2013 – 2014 · 1 yrFidelity National Financial · Bangalore, India
- Analysed GIS mapping workflows to identify inefficiencies and implement process improvements, increasing output accuracy and team productivity.
- Performed spatial analysis using ArcGIS to extract actionable insights from geographic datasets including elevation, hydrological, and land-use data.
- Enforced data quality assurance standards; created and maintained process documentation and best-practice guides for GIS operations.
Process Developer – GIS Operations
2011 – 2012 · 1 yrThought Focus · Mysore, India
- Supported GIS mapping projects by analysing spatial workflows and contributing to flood risk modelling using ArcGIS and related geospatial tools.
- Collaborated with cross-functional project teams to deliver geospatial outputs within defined timelines and quality benchmarks.
Skills
eCommerce OperationsProcurementVendor ManagementContract NegotiationDigital MarketingSEOGEO optimisationERP Systems
GCC Readiness
GCC Driving License
9 yrs GCC experience
Arabic: Basic
NOC Available
Languages
English (Fluent)Hindi (Fluent)Malayalam (Fluent)Kannada (Fluent)Tamil (Conversational)Arabic (Basic)
Education & Certifications
Bachelor of Commerce & Business Administration
Karnataka State Board University · 2013
Certified Purchasing Professional (CPP®)
Certified Professional Purchasing Manager (CPPM®)
Certified Professional in Distribution & Warehousing (CPDW®)