Nuwahereza Phionah
Hotel Management Assistant
Nansana, Uganda·2 years experience
Resume Verified
About
Nuwahereza Phionah is a dedicated professional with experience in hospitality and customer service. She possesses two years of experience, specializing in hotel operations and guest relations. She excels at maintaining professionalism and high service standards while working effectively with both customers and colleagues. She is seeking roles such as Front Desk Agent, Guest Relations Officer, or Hotel Operations Assistant.
Looking For
Front Desk AgentGuest Relations OfficerHotel Operations AssistantConciergeReservations AgentCustomer Service Representative (Hospitality)Assistant Front Office ManagerHotel Supervisor
Experience
Waitress
Jan 2024 – Dec 2025 · 1 yr 11 mosHotel / Restaurant
- Welcomed and attended to customers.
- Took food and drink orders accurately.
- Served meals and beverages efficiently.
Hotel Management Assistant
Jan 2026 – CurrentHotel
- Assisted in daily hotel operations.
- Received and directed customers professionally.
- Supervised cleanliness and order in service areas.
Skills
Customer Service & Relations
Customer care and serviceGood communication skillsTeamwork and cooperationAbility to work under pressure
Hotel Operations & Management
Basic hospitality and hotel service skillsTime management
Customer CareCustomer ServiceCommunication SkillsTeamworkTime ManagementAbility to Work Under Pressure
Industries
HospitalityHotels and AccommodationTourismCustomer Service
Languages
English (Unknown)Luganda (Unknown)
Education & Certifications
Uganda Certificate of Education (UCE)