Nikita Battelu
Customer Relationship Advisor
About
Nikita Battelu is a dynamic Customer Relationship Advisor and Sales Executive with a proven track record of exceeding sales targets and delivering exceptional client service. With over 3 years of experience in the Marketing/Sales industry, she excels at building strong customer relationships, negotiating contracts, and developing strategic sales plans. Nikita is adept at leveraging CRM systems to enhance service delivery and actively uses customer feedback to refine processes. She is seeking roles such as Customer Success Manager, Account Manager, or Sales Executive where she can further apply
Looking For
Experience
Customer Relationship Advisor
2022 – 2024 · 2 yrsTECH MAHINDRA LTD · Pune
- Delivered exceptional customer service, ensuring high client satisfaction through personalized support.
- Fostered strong customer relationships and resolved inquiries accurately and professionally.
- Leveraged CRM systems to manage customer interactions and improve service delivery.
Academic Counsellor
2019 – 2021 · 2 yrsVEDANTU INNOVATION · Bangalore
- Provided academic advising in Marathi and Hindi, creating personalized education plans.
- Monitored student progress and offered timely interventions for success.
- Conducted workshops on study skills, time management, and academic strategies.
Skills
Professional Effectiveness
Customer Relationship Management
Communication & Interpersonal Skills
Industries
Languages
Education & Certifications
Bachelor of Business Adminstration
DHANWATE NATIONAL COLLEGE · 2016
Masters of Business Adminstration
ITM BSCHOOL WARANGAL · 2019