Nazish Ansari
Sr. Representative Operations
About
Nazish Ansari is a Sr. Representative Operations with a focus on customer service excellence. With 1.5 years of experience, they have developed a strong foundation in customer engagement and operational support. They are adept at managing customer inquiries across multiple channels and maintaining accurate records. Seeking challenging opportunities in operations and customer-facing roles to contribute to organizational growth.
Looking For
Experience
Sr. Representative Operations
Jul 2023 – Dec 2025 · 2 yrs 5 mosConcentrix · Ranchi, Jharkhand
- Handled customer inquiries via voice, email, and chat, ensuring timely resolutions.
- Logged and tracked customer interactions in CRM tools, including follow-ups.
- Maintained and updated customer records and reports using MS Excel.
Mutual Fund Intern
Bandhan Bank (through Investors Clinic)
- Supported mutual fund advisory, client acquisition, and investment documentation.
- Gained exposure to retail financial products and customer relationship management.
Skills
Operations & Data Management
Customer Service & Engagement
Industries
Languages
Education & Certifications
Master of Business Administration
Dr. Shyama Prasad Mukherjee University, Ranchi · 2026
Bachelor of Commerce in Accounts Honours
Marwari College, Ranchi · 2023
12th Commerce (Senior Secondary Examination) in Commerce
DAV Co-op Senior Secondary School Khalari, Ranchi · 2020