Mohamed Amin
Customer Service & Sales Representative
About
Mohamed Amin is a dedicated professional with a strong background in customer service and sales, specializing in delivering high-quality support and driving revenue. He brings 4.5 years of experience in the Sales and Customer Service industry, excelling in problem-solving and building customer rapport. He is adept at rapid data entry and possesses a can-do attitude, consistently aiming to exceed expectations. He is seeking opportunities to leverage his skills in a challenging customer-facing role.
Experience
Customer Service & Sales Representative
Sep 2025 – Sep 2026 · 1 yrVodafone
- Handled customer inquiries and provided professional support via phone and other channels.
- Resolved customer issues efficiently, maintaining high satisfaction levels.
- Promoted and sold Vodafone products, services, and offers based on customer needs.
Teller
Apr 2024 – Aug 2025 · 1 yr 4 mosSWAT Co.
- Handled daily cash transactions including deposits, withdrawals, and transfers.
- Issued and verified payment receipts accurately.
- Assisted customers with account-related inquiries.
Teller
Jan 2023 – Mar 2024 · 1 yr 2 mosFawry Plus
- Managed customer financial transactions and bill payments.
- Processed money transfers and mobile wallet operations.
- Balanced cash drawer accurately at the end of each shift.
Full Time Trainer
Jan 2022 – Dec 2023 · 1 yr 11 mosVIP Gym · El Menya
- Designed and supervised personalized training programs for clients.
- Guided clients on fitness techniques and safe exercise practices.
- Monitored client progress and adjusted programs as needed.
Internship Trainee
6 MonthsProf Gym · El Menya
- Assisted senior trainers in client training sessions.
- Learned fitness program design and nutrition basics.
- Supported daily gym activities and client engagement.
Skills
Core Competencies
Financial Operations
Training & Development
Customer Service & Sales
GCC Readiness
Languages
Education & Certifications
Bachelor in Physical Education, Athletics Department
El-Minya University · 2023
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