Maryann Wangeci
Guest Services Associate
About
Maryann Wangeci is a dynamic Hospitality & Guest Services Professional with a robust background in premium client relations and front-of-house service. She brings one year of experience in the hospitality industry, specializing in delivering high-standard customer care in fast-paced, luxury environments. Her expertise lies in guest engagement and operational excellence, ensuring memorable experiences for every patron. She is seeking opportunities to leverage her skills in a challenging and rewarding role within the GCC hospitality sector.
Experience
Professional Development & Market Analysis
Apr 2026 – May 2026 · 1 moProfessional Development & Market Analysis · Doha, Qatar
- Analyzed financial market data to enhance technical skills.
- Studied German B1 for improved cross-cultural communication.
- Optimized professional workflows using Windows-based software.
Guest Services & Operations Associate
Nov 2025 – Mar 2026 · 4 mosGuest Services & Operations Associate · Doha, Qatar
- Managed high-profile client relations and brand positioning.
- Resolved high-volume guest inquiries with speed and courtesy.
- Coordinated team logistics for operational excellence.
Guest Relations & Operations Support
Sep 2025 – Nov 2025 · 2 mosRyann Assistance · Kenya
- Supported senior management with client scheduling and correspondence.
- Maintained premium environmental standards for executive operations.
Sales & Service Associate
Jun 2025 – Aug 2025 · 2 mosNaivas · Kenya
- Exceeded daily sales KPIs through proactive guest engagement.
- Delivered high-standard service in a fast-paced environment.
Skills
Technical Skills
Sales & Client Management
Food & Beverage Operations
Guest Services & Relations
Languages
Education & Certifications
Diploma in Sales & Marketing
Kenya Institute of Management
Certificate in Computer Applications
Kiambu Institute of Business Studies