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Manmeet Arora

Manmeet Arora

Senior Cabin Crew

🇦🇪Dubai, UAE·18 years experience
Available NowResume Verified

About

Manmeet Arora is a Senior Cabin Crew Member and Inflight Manager with over 18 years of extensive global aviation experience. They possess a strong specialization in premium and business class service standards, coupled with expertise in catering to passengers with special needs and medical conditions. With a proven ability to manage inflight challenges and ensure passenger safety, they are seeking roles such as Customer Service Manager, Training Specialist, or Passenger Experience Manager within the aviation or hospitality sectors.

Looking For

Customer Service Manager (Aviation/Hospitality)Flight Attendant (Senior/Lead)Training Specialist (Aviation/Customer Service)Guest Relations Manager (Luxury Hospitality)Passenger Experience ManagerCabin Safety OfficerService Excellence CoordinatorOperations Supervisor (Airline/Travel)

Experience

Cabin Crew Member

11/2016 – Current

Emirates Airlines · Dubai, UAE

  • –Ensured passenger safety and security per GCAA and company regulations.
  • –Delivered consistent premium inflight service on international routes.
  • –Provided dedicated support to passengers with medical and special needs.

Inflight Manager

02/2016 – 09/2016

Tata SIA Airlines (Vistara) · India

  • –Led and supervised cabin crew for safety and service excellence.
  • –Conducted safety briefings and ensured cabin readiness.
  • –Proactively resolved passenger concerns to enhance inflight experience.

Lead Cabin Crew

02/2015 – 07/2015

IndiGo Airlines · India

  • –Supervised inflight safety and service operations.
  • –Ensured crew compliance with grooming, service, and safety standards.
  • –Assisted during onboard medical and safety-related situations.

Cabin Crew Member

11/2008 – 01/2015

Singapore Airlines · Singapore

  • –Delivered premium service on long-haul and regional operations.
  • –Promoted to Business Class Cabin Crew within the first year.
  • –Operated Airbus A330, A380, and Boeing 777 aircraft.

Inflight Manager / Cabin Crew

12/2006 – 10/2008

Kingfisher Airlines · India

  • –Led cabin crew and inflight safety operations as CCIC.
  • –Ensured high passenger satisfaction through attentive service.
  • –Operated Airbus A319, A320, A321, and ATR 72-500 aircraft.

Skills

Leadership & Training

Crew leadership and coordinationCrew LeadershipCoordination & CRMApplied Behavior Analysis Technician (ABAT)Special Education Needs Training WorkshopTrain the Trainer Certificate

Inflight Operations & Safety

Cabin safety and emergency proceduresAviation regulatory complianceCabin SafetySecurity & Emergency ProceduresFirst AidFirst Aid & Aviation Regulatory Compliance

Customer Service & Experience

Premium and business class service standardsEconomy class service excellenceSpecial needs and medical passenger careReduced mobility assistanceCustomer relationship management (CRM)Service recovery techniquesPremium, Business & Economy Class Service StandardsSpecial Needs, Medical & Reduced Mobility Passenger CareConflict Resolution & Service Recovery
Cabin SafetyPremium ServiceSpecial Needs Passenger CareCrew LeadershipConflict ResolutionFirst Aid

Industries

AviationHospitality & TourismCustomer ServiceTraining & Development

Languages

EnglishHindiPunjabi

Education & Certifications

Post Graduate Diploma in Special Education

Asian College of Teachers

Bachelor of Arts in English and Psychology

Panjab University

Advanced Certificate in Training & Assessment (ACTA - WDA WSQ)
First Aid & Cabin Safety (Airline Certified)
Applied Behavior Analysis Technician (ABAT) - Dubai Autism Center
Special Education Needs Training Workshop - East Bridge University, Dubai
Train the Trainer Certificate from The Knowledge Academy - Dubai
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