Majed Abdulwahab Abukhodair
Owner / Operator
About
Majed Abdulwahab Abukhodair is an Operations and Customer Experience professional with a strong background in hospitality, banking, and logistics. He possesses over 14 years of experience, specializing in leading teams, enhancing service quality, and optimizing operational efficiency. Majed has a proven ability to manage complex operations, develop innovative solutions, and drive business growth. He is seeking opportunities to leverage his extensive expertise in operations and customer satisfaction to contribute to a forward-thinking organization.
Experience
Owner / Operator
2023 – Present · 3 yrs 9 mos"TagTag" Cloud Kitchen
- Managed daily operations of a specialized smoked food cloud kitchen.
- Developed menu items and enhanced customer experience.
- Handled orders via delivery platforms and controlled costs, pricing, and profitability.
Administrative Coordinator
2022 – 2023 · 1 yrSOYA
- Coordinated administrative operations and improved workflow.
- Supported internal teams and organized processes.
Logistics Coordinator
2017 – 2022 · 5 yrsSOYA
- Managed logistics operations and reduced delivery delays.
- Coordinated with suppliers for timely delivery.
Branch Manager
2015 – 2016 · 1 yrSAED Company
- Managed branch operations and supervised staff.
- Improved team performance and customer service.
Senior Customer Service Officer
2013 – 2015 · 2 yrsRiyadh Bank
- Managed customer accounts and handled inquiries.
- Resolved issues and improved customer experience.
Skills
Technical Skills
Operations Management
Leadership & Administration
Customer Experience & Service
GCC Readiness
Languages
Education & Certifications
Bachelor of Business Administration
Mid Ocean University
Diploma in Commercial Secondary
Al-Safa Institute · 2009
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