Kanchana Wickramasinghe

Victoria Golf Resort (A Subsidiary of John Keells Holdings PLC)

• –Oversaw entire property operations: hotel, golf, member, and real estate (540 acres).
• –Maximized Troon value for owners as the on-ground Troon Executive.
• –Offered tourism information and promoted the local area.

Cinnamon Citadel Kandy (A Subsidiary of John Keells Holdings PLC)

• –Managed entire hotel operations and property development.
• –Led team by example, upholding Cinnamon Values.
• –Ensured highest service levels and guest safety through audits and daily interaction.

Anantaya Resorts and Spa (A subsidiary of Laugfs Holdings Limited)

• –Planned, organized, and controlled hotel operations.
• –Developed and implemented long and short-term strategies with corporate office.
• –Motivated team and drove sales and financial success.

Heritance Kandalama (Aitken Spence Hotels)

• –Led rooms and F&B operations, acting as GM in absence.
• –Implemented brand service strategies and initiatives.
• –Maximized financial performance and guest satisfaction in departments.

Heritance Kandalama (Aitken Spence Hotels)

• –Managed housekeeping operations to maximize guest satisfaction and profitability.
• –Created SOPs, managed budgets, controlled expenses, and oversaw inventory.
• –Handled staff matters, resolved issues, and directed teams to meet hotel standards.