Jeremiah Ogbonna
Business Relationship Manager
Osogbo, Nigeria
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About
Jeremiah Ogbonna is a results-driven Business Relationship Manager with a solid background in business management and hands-on experience in the banking sector. He possesses 0 years of experience, specializing in banking and relationship management. He excels in driving deposit mobilization, consistently exceeding monthly targets by an average of 15%. He is seeking roles that leverage his expertise in strategic relationship management and financial solutions structuring within the banking industry.
Experience
Business Relationship Manager
Jan 2024 – Present · 2 yrs 4 mosAccess Bank Plc · Osun State Nigeria
- Managed over 200 retail and SME clients, deepening wallet share and improving retention.
- Exceeded deposit mobilization targets by 15% through product placement and referrals.
- Originated and processed credit facilities up to ₦1.7bn, maintaining a non-performing loan ratio below 5%.
Customer Service Officer / Intern
Mar 2022 · 4 yrs 2 mosAccess Bank Plc
- Assisted customers with inquiries, account openings, and complaint resolution, maintaining >90% satisfaction.
- Supported branch liability generation through sales activations and community outreach.
Skills
Financial Acumen
Business ManagementFinancial Solutions StructuringPortfolio ProfitabilityCredit AnalysisRisk Asset StructuringAnalytical Skills
Banking Operations
BankingRisk Asset CreationDeposit MobilizationLiability GenerationKYCCDDAnti-Money Laundering (AML)
Digital Proficiency
Digital BankingCRM
Client Relationship Management
Relationship ManagementClient Needs IdentificationCustomer ServiceCustomer LoyaltyClient-Centric Approach
BankingRelationship ManagementDeposit MobilizationRisk Asset CreationBusiness ManagementCustomer Service
Languages
English (Fluent)IgboYorubaSpanish (beginner)
Education & Certifications
Bachelor of Science (B.Sc.) in Business Management
University of jos · 2023
Chartered Institute of Bankers of Nigeria (CIBN) – Associate, in progress
Digital & Technology Proficiency – Microsoft Office Specialist
Data Analytics with Excel
CRM
Customer Service
Anti-Money Laundering