Jake Mccatty
Head of Client Solutions & Growth
About
Jake Mccatty is a senior agency leader renowned for driving client growth and business performance across diverse consumer, corporate, and government sectors. With over 15 years of experience, he excels in building and leading high-performing teams to develop insight-led solutions that deliver commercial impact and strengthen client relationships. He has a proven track record of success in developing strategic advisory, integrated campaign planning, and driving revenue growth. He is seeking opportunities to leverage his expertise in client solutions and growth strategy within the marketing and
Experience
Head of Client Solutions & Growth
Aug 2025 – Present · 10 mosTeam Red Dot (Dubai)
- Strategic partner for clients including Careem, NIO, Tanishq, and InsuranceMarket.ae, advising on CX, digital, and media.
- Drove account and revenue growth through strategic planning, cross-sell, AOP development, and efficiency initiatives.
- Led end-to-end pitch development across sectors, contributing to an eight-figure AED new business pipeline.
Group Account Director
Mar 2023 – Apr 2024 · 1 yr 1 moHH Global D + I & C + D Divisions (UK)
- Drove regional growth strategy for HH Global C+D in MENA, expanding creative, digital, and CX capabilities.
- Led agency new business and strategic development, contributing to pipeline growth and market positioning.
- Delivered global brand transformation and go-to-market strategy for principal client (WOW Hydrate).
Group Account Director
May 2024 – Jun 2025 · 1 yr 1 moHH Global C+D (Dubai)
- Drove regional growth strategy for HH Global C+D in MENA, expanding creative, digital, and CX capabilities.
- Led agency new business and strategic development, contributing to pipeline growth and market positioning.
- Delivered global brand transformation and go-to-market strategy for principal client (WOW Hydrate).
Head of Client Success
May 2019 – Mar 2023 · 3 yrs 10 mosOomph Agency
- Transformed agency from digital services to CX and research consultancy as part of SLT.
- Achieved sustained YoY revenue growth, scaling billings from GBP300k to GBP1.95m and team from 4 to 15.
- Delivered insight-led CX programmes for clients including Mercedes-Benz UK and Saudi Vision 2030.
Crm Consultant
May 2017 – Apr 2019 · 1 yr 11 mosOomph Agency
- Managed cross-functional team focused on scalable CRM and CX solutions for blue-chip and not-for-profit clients.
- Ensured strategy, creative, data, and technical delivery for client projects.
Skills
Marketing & Analytics
Leadership & Operations
Client & Growth Strategy
GCC Readiness
Languages
Education & Certifications
BSc in Business Management and Marketing
Cardiff University · 2008