Iviwe Galadile
Emergency Call Taker
About
Iviwe Galadile is an Emergency Call Taker with a strong foundation in healthcare dispatch and emergency response. With 1.4 years of experience, she specializes in efficiently managing high-volume emergency and service-related calls. She excels at accurately capturing and logging critical incident information, demonstrating exceptional attention to detail and problem-solving skills under pressure. She is seeking roles where she can leverage her communication and administrative support expertise to ensure timely and effective emergency resource allocation.
Experience
Emergency Call Taker (Emergency Resource Officer)
Jul 2025 – Jul 2026 · 1 yrER24 · Rivonia
- Handled high-volume emergency and service calls in a fast-paced contact centre.
- Captured and logged emergency and inter-facility transfer cases accurately.
- Recorded caller and incident information per required procedures.
Skills
Emergency Response & Dispatch
Administrative & Technical Skills
Communication & Interpersonal Skills
Languages
Education & Certifications
National Senior Certificate
Zanempucuko Senior Secondary School · 2021
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