Herlyn Panganiban
Server / Bartender
Abu Dhabi, UAE·9 years experience
Resume Verified
About
Herlyn Panganiban is a goal-oriented Server, Barista, and Bartender, consistently delivering the highest quality service. With 9 years of experience in the hospitality industry, they specialize in customer service and specialty drink preparation. They are a flexible worker who goes the extra mile to drive sales and ensure customer satisfaction. Seeking roles that leverage their expertise in service excellence and beverage preparation.
Experience
Server / Barista
Sep 2018 – May 2026 · 7 yrs 8 mosSANDERSONS RESTAURANT L.L.C
- Provided excellent customer service, preparing and serving food and drinks accurately.
- Welcomed guests, assisted with menu selection, and processed drink orders efficiently.
- Sold and merchandised additional store products, including pastries and accessories.
Expert Server / Bartender
Feb 2015 – Aug 2018 · 3 yrs 6 mosAPPLEBEES
- Served as an extension of management, training new hires and documenting performance.
- Trained new employees on restaurant procedures, branding, and best practices.
- Maintained positive working relationships with staff and management.
Skills
Leadership & Operations
TrainingDevelopmentLeadershipCoachingInventory ControlPoint of Sale (POS) Systems
Customer Service & Sales
Customer ServiceUpsellingFlexibilityOrganizationTeamwork
Beverage & Food Preparation
Specialty Drinks PreparationBar ManagementBeverage PreparationFood PreparationCash Handling
Customer ServiceSpecialty Drinks PreparationBar ManagementUpsellingBeverage PreparationFood Preparation
GCC Readiness
4 yrs GCC experience
Languages
English (Native)