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Harshitha Pj Rai

Harshitha Pj Rai

Operations Management

🇮🇳Bangalore, India·4 years experience
Resume Verified

About

Harshitha Pj Rai is a dedicated professional focused on driving growth and committed to excellence within the operations industry. With four years of experience, she possesses a strong specialization in customer service and business development. She is eager to leverage her skills and proven ability to deliver exceptional results in new opportunities. She is seeking a challenging role where she can contribute to organizational success and further her career.

Experience

Operations Customer Expert and Surrender Retention

2021 – 2022 · 1 yr

Teleperformance Global Business Pvt Ltd · Bangalore

  • –Provided expert customer service and managed surrender retention for PNB MetLife.

Business Associate in Operations

2022 – 2024 · 2 yrs

Altruist Technologies Private Limited · Bangalore

  • –Supported operations for TITAN as a Business Associate.

Operations Customer Expert

2025 · 1 yr 9 mos

Teleperformance Global Business Pvt Ltd · Bangalore

  • –Served as an Operations Customer Expert for Flipkart.

Executive Agency Recruitment & Development Manager

2026 · 9 mos

IndusInd Nippon Life Insurance Company Limited · Mangalore

Skills

Management & Leadership

Operations ManagementTeam LeadershipRecruitment

Customer & Business Operations

Customer ServiceRetentionBusiness DevelopmentSales
Customer ServiceOperations ManagementBusiness DevelopmentTeam LeadershipSalesRecruitment

Languages

English (Fluent)Hindi (Fluent)Kannada (Fluent)Malayalam (Fluent)Tamil (Fluent)Tulu (Fluent)

Education & Certifications

Bachelor of Engineering in Marine Engineering

Mangalore Marine College & Technology

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