Happiness Madlala
Waitress
Hillcrest, South Africa
Resume Verified
About
Happiness Madlala is a dedicated waitress with experience in customer service, POS systems, cash handling, and restaurant operations. She possesses 0 years of experience, specializing in delivering excellent guest experiences in fast-paced environments. She is skilled at resolving customer complaints and maintaining high hygiene and safety standards. She is seeking opportunities to leverage her skills in a dynamic restaurant setting.
Experience
Waitress
Jun 2023 – Present · 3 yrs 3 mosWimpy Restaurant
- Welcome guests and present menus.
- Manage up to 6 tables concurrently.
- Process POS orders and payments.
Skills
General Skills
MultitaskingPublic Management
Technical & Safety Skills
POS SystemsCash HandlingHygiene and SafetyFirst AID level 1First AidFood Safety
Customer Service & Operations
Customer ServiceUpsellingResolving Customer ComplaintsRestaurant OperationsWimpy Guest ExperienceFood Love
Customer ServicePOS SystemsCash HandlingUpsellingMultitaskingRestaurant Operations
GCC Readiness
GCC Driving License
Languages
English (Fluent)Isizulu (Fluent)
Education & Certifications
Diploma in Tourism Management
UNISA
Public Management N6 Certificate
Elangeni TVET College · 2022
Matric
Kwadinabakubo Secondary School
First Aid
Food Safety
Wimpy Guest Experience
Food Love
Public Management