Doreen Mugisha
Banking Agent
About
Doreen Mugisha is a dedicated professional with a robust background in financial services and administrative law. She possesses over seven years of experience, specializing in project monitoring and evaluation, strategic planning, and client relationship management. Doreen leverages practical knowledge gained from institutions like Uganda Management Institute and the Law Development Centre to drive effective outcomes. She is actively seeking opportunities to apply her diverse skill set in a challenging and growth-oriented environment.
Experience
Banking Agent
Jun 2022 – Jun 2025 · 3 yrsMELENZI FINANCIAL SERVICES
- Served mobile money and banking clients.
- Processed client transactions including deposits, withdrawals, and transfers.
- Addressed client inquiries and resolved issues.
Housekeeping
Jan 2020 – Feb 2022 · 2 yrs 1 moAL KHARJ MILITARY HOSPITAL · SAUDI ARABIA
- Cleaned and disinfected doctor's offices.
- Organized files and documents within doctor's offices.
- Directed patients to their respective doctor's offices.
Client Service Officer
Jan 2019 – 2020 · 1 yrSOLARNOW UGANDA
- Generated awareness and educated clients on SolarNow products.
- Customized SolarNow systems to meet individual client needs.
- Followed up with clients for credit assistance and referrals.
Payroll Sales
January – Nov 2018OPPORTUNITY BANK LTD
- Sourced and engaged potential clients in the field and community.
- Educated clients on salary loan products.
- Assisted clients with completing bank loan documentation.
Research Assistant
May 2018 – May 2018FINE MEDIA SOLUTIONS
- Conducted research and collected data through interviews.
- Performed data entry and analysis.
- Authored research reports.
Skills
Financial Services Operations
Project & Strategic Management
Professional & Administrative Skills
GCC Readiness
Languages
Education & Certifications
BACHELOR'S DEGREE in DEVELOPMENT ECONOMICS
MAKERERE UNIVERSITY · 2026
CERTIFICATE in PROJECT MONITORING AND EVALUATION
UGANDA MANAGEMENT INSTITUTE · 2017
CERTIFICATE in STRATEGIC PLANNING AND MANAGEMENT
UGANDA MANAGEMENT INSTITUTE · 2017
CERTIFICATE in ADMINISTRATIVE LAW
LAW DEVELOPMENT CENTRE · 2016
CERTIFICATE in COMPUTER SKILLS AND APPLICATIONS
MAKERERE UNIVERSITY · 2013
UGANDA ADVANCED CERTIFICATE OF EDUCATION (U.A.C.E)
ST. MARY’S SECONDARY SCHOOL, KITENDE · 2020
UGANDA CERTIFICATE OF EDUCATION (U.C.E)
KATIKAMU S.D.A SECONDARY SCHOOL · 2008