Kalal Divya
Relationship Officer
About
Kalal Divya is a Relationship Officer with a strong focus on managing HR operations and client relationships within the banking sector. With two years of experience, she specializes in balancing organizational targets with compliance and employee demands, while also cultivating and maintaining strong client partnerships. She is adept at identifying potential customers and advising them on profitable processes, demonstrating a forward-thinking approach to enhancing performance and resource utilization. She is seeking roles such as Client Relationship Manager, Account Manager, or Business Develo
Looking For
Experience
Relationship Officer
18-08-2023 – Till nowMark Ai Commercial Broker Abu Dhabi (Mashreq Bank) · Abu Dhabi
- Understood customer concerns to enhance service delivery.
- Developed and maintained strong client relationships.
- Advised clients on creating profitable processes.
HR Coordinator
Jul 2022 – Jun 2023 · 11 mosHDFC BANK HOUSE , Ahmedabad (HDB Finance Services) · Ahmedabad
- Evaluated timecards for accuracy on regular and overtime hours.
- Assisted with recruitment by posting ads, filtering applications, and scheduling interviews.
- Supported new hire orientations and monthly departmental meetings.
HR Intern
Nov 2021 – May 2022 · 6 mosTATA AIA , Ahmedabad · Ahmedabad
- Filed paperwork, sorted mail, and maintained office organization.
- Coordinated company events with the HR team.
- Scheduled phone screens and on-site interviews for recruiting.
Internship
Jan 2021 – Jul 2021 · 6 mosDefense Research & Development Organization (DRDO) · Ahmedabad
- Gained knowledge in data entry, analysis, and reporting.
- Assisted with day-to-day operations efficiently.
- Developed strong written and verbal communication skills.
Skills
Software & Tools
Compliance & Regulations
Human Resources & Operations
Client & Relationship Management
Industries
Languages
Education & Certifications
MBA in HR+ Business Management
BK School of Professional Management Studied - Gujarat University · 2023
MCOM in Finance And Financial Services
SD School of Commerce - Gujrat University · 2020
Bachelor of Commerce in Accounting And Business Management
SNCC - Gujarat University · 2019
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