Bongikile Hazel Mkhize

La Mer, Estée Lauder Companies

• –Exceeded monthly sales targets, growing revenue by 15% through proactive selling and product education.
• –Increased client return rate by 40% by delivering personalized service and building relationships.
• –Managed counter stock, replenishment, and visual presentation to maintain premium brand standards.

Bobbi Brown Cosmetics

• –Delivered tailored product consultations and upselling to a diverse international clientele.
• –Built repeat-customer relationships through friendly, professional, and attentive service.
• –Maintained client records and supported virtual consultations for follow-up sales.

Smashbox

• –Drove product sales through hands-on demonstrations and customer education.
• –Built customer trust and repeat business through consistent, high-quality service.
• –Collaborated with the retail team to meet shared sales targets and service standards.

Clarins

• –Achieved sales targets while delivering treatments and product recommendations.
• –Maintained client and retail stock records, ensuring availability and safe storage.
• –Followed strict hygiene, safety, and handling protocols across all customer-facing activities.

Ukhamba Communication

• –Independently managed client bookings and delivered professional services for photoshoots and events.
• –Worked precisely and respectfully across a full range of client needs, maintaining professionalism.