Awab Abdalla
Customer Service Professional
AL-WAKRAH City, Qatar
Resume Verified
About
Awab Abdalla is an ambitious individual seeking to build skills in customer service and effective communication. With 0 years of experience, they specialize in providing distinguished customer service and achieving organizational goals. They possess a strong ability to learn quickly and work in a team spirit, consistently striving to offer exceptional support. Awab is eager to leverage their skills in a dynamic customer-facing role.
Experience
Event Volunteer/ Customer Service Support
11/2025Doha Film Institute – Doha Film Festival · Doha
- Assisted visitors and attendees with directions and information.
- Resolved customer inquiries and issues professionally.
- Delivered high-quality service in a fast-paced environment.
Event Organizer/ Crowd Control and Support
2025Arab Cup - Qatar Red Crescent
- Managed crowd movement and ensured safety procedures.
- Assisted spectators with seating, directions, and inquiries.
- Maintained order and handled situations calmly.
Customer Service Assistant/ Ticketing Team
1/2026Friends of Al Shaqab · Dhoa
- Assisted customers with ticketing inquiries and provided event information.
- Handled customer questions and ensured a smooth entry process.
- Resolved issues professionally, maintaining high customer satisfaction.
Skills
Customer Engagement
Customer ServiceActively listening to customer needs and providing solutions appropriatelyMaintain CustomersAttention to detail and providing high quality service
Professional Skills
Excellent communication skillsAbility to learn quicklyAbility to adapt to a dynamic work environmentStrong problem-solving skillsAbility to multi-task and manage time effectivelyCollaborate with team members to achieve individual and team goals
Technical Proficiency
Knowledge of information technology basicsComputer Basics
Customer ServiceCommunication SkillsProblem-SolvingTeam CollaborationAdaptabilityTime Management
Languages
ArabicEnglish
Education & Certifications
Bachelor of Business Administration
Al- NEELAIN UNIVERSITY · 2019
High School
HAJJ MAHMOUD SCHOOL · 2016