Angella Anna Nassanga
Administrative Assistant
About
Angella Anna Nassanga is a detail-oriented administrator with a strong background in office management and social work. She possesses over 2.25 years of experience, excelling in organizational, communication, and management skills. Angella has a proven ability to streamline processes and drive efficiency in fast-paced environments. She is seeking administrative, office, and client-facing roles where she can leverage her expertise to enhance operations and client satisfaction.
Looking For
Experience
Conflict Resolution Administrator
Apr 2023 – Nov 2024 · 1 yr 7 mosLittle Dolphins International School · Kitende
- Resolved over 10 client complaints, enhancing school reputation.
- Managed all financial records for the department.
- Improved client satisfaction by resolving 80% of complaints via proactive intervention and new software.
Family and Child Office Assistant
Aug 2022 – Oct 2022 · 2 mosKajjansi Police Station
- Provided assistance to children making complaints against authorities infringing their rights.
- Offered independent support to ensure children's voices were heard and respected.
Front Desk Assistant
Dec 2024 – Dec 2025 · 1 yrSan Law Advocates · Kampala
- Managed client check-ins and visitor registrations, ensuring smooth front desk operations.
- Maintained accurate financial records for front desk transactions.
- Implemented conflict resolution strategies to address client concerns and enhance satisfaction.
Sales Agent
Jan 2025 – Feb 2025 · 1 moPrudential Assurance Uganda · Kampala
- Engaged clients to provide tailored sales solutions, increasing customer satisfaction.
- Communicated product benefits and promotions to enhance product adoption.
- Collaborated with service providers to coordinate product delivery schedules.
Skills
Client Relations
Administrative Support
Professional Development
Industries
Languages
Education & Certifications
Bachelor's Degree in Social work and Social administration
Makerere University · 2023
A level
St marks college Namagoma · 2018
O level
St Julian high school gayaza · 2016