Angela Ariwodo
Administrative Assistant
About
Angela Ariwodo is a highly accomplished Administrative Assistant with 3+ years of experience in streamlining operations and driving organizational growth within the telecom industry. She possesses proficiency in AI-powered scheduling tools, digital workflow management, and cloud-based collaboration platforms, with a proven track record of reducing administrative costs. Her expertise includes comprehensive administrative support, problem-solving, and meticulous attention to detail. She is seeking roles such as Administrative Assistant, Office Administrator, or Project Coordinator to leverage he
Looking For
Experience
Customer Support Agent (Remote)
Feb 2021 – Dec 2022 · 1 yr 10 mosAirtel (Telecom) West Africa
- Identified and escalated urgent technical issues, ensuring timely resolution and minimal downtime.
- Assisted new customers with account setup, payment processing, and inquiries.
- Resolved customer complaints, increasing satisfaction scores by 15%.
Administrative Support (Remote)
Jan 2022 – Dec 2025 · 3 yrs 11 mosHealthStack Limited
- Led transition to a new CRM platform, improving customer KPIs efficiency by 20%.
- Streamlined appointment scheduling, reducing booking errors by 50% with automation.
- Developed a centralized filing system, reducing retrieval time by 15% and enhancing security.
Skills
Administrative Operations
Project & Client Management
Digital Tools & Collaboration
Industries
Languages
Education & Certifications
Bachelor of Science in Sociology & Anthropology
Obafemi Awolowo University Ile -Ife · 2011