Alfred Oyengo

Logistics Coordinator

Kisumu, Kenya·8 years experience

Resume Verified

About

Alfred Oyengo is a seasoned Fulfillment Officer with a proven track record in managing efficient, secure, and compliant cargo movement. With 8 years of experience in the logistics and cargo industry, he specializes in cargo operations management and maintaining accurate cargo records. He excels at resolving customer issues quickly and possesses strong organizational and interpersonal skills. Alfred is seeking roles such as Logistics Coordinator, Operations Supervisor, or Cargo Operations Manager to leverage his expertise in delivery and supply chain coordination.

Looking For

Logistics CoordinatorOperations SupervisorWarehouse SupervisorCargo Operations ManagerSupply Chain CoordinatorFulfillment SupervisorLogistics OfficerCargo Agent

Experience

Fulfillment Officer

Dec 2020 – Up to Date

Aircraft Leasing Services · Nairobi

Served as Ground Handling Agent – Baggage Division.
Loaded and unloaded passenger baggage, cargo, and mail per flight schedule.
Scanned passenger and cargo for traceability within the warehouse operation center.

Warehouse Operations Agent

Jan 2018 – Nov 2020 · 2 yrs 10 mos

Al badail Commercial Project · Qatar

Managed processing, organization, and packing of goods for customer delivery.
Handled receiving deliveries, storing inventory, picking orders, and loading/unloading shipments.
Utilized warehouse equipment for efficient product movement and time management.

Cargo and Baggage Customer Care Agent

Jun 2015 – Aug 2017 · 2 yrs 2 mos

Transguard Group LLC · Dubai, United Arab Emirates

Booked cargo air-waybills and provided customer information about Emirates Group.
Utilized sales techniques to offer optimal cargo solutions and up-sell opportunities.
Followed up on baggage and cargo ULD arrivals at the ramp.

Cargo Agent

Jan 2010 – Dec 2014 · 4 yrs 11 mos

Nairobi Cargo Centre

Assisted customers with pick-up and delivery requests at the front counter.
Managed daily transactions to ensure correct payment receipt.
Examined manifests and bills of lading to determine cargo acceptance or release procedures.

Skills

Cargo & Logistics Operations

Cargo Operations ManagementDelivery ManagementLogistics CoordinatorOperations SupervisorWarehouse SupervisorCargo Operations ManagerSupply Chain CoordinatorFulfillment SupervisorLogistics OfficerCargo AgentLoad and unload passenger baggageScan Passenger and CargoBaggage sorting and conveyor operationsOverall processing, organization, and packing goodsReceiving deliveries, storing inventory, picking orderloading and un loading shipmentsUtilizing equipment to efficiently move productInspecting incoming and out going for damagesBook Cargo air-waybillsFollow up with Duty officer on baggage and cargo ULD arrivalScan baggage at the Baggage Handling Systems (BHS)Assist customers at the front counterpick-up and delivery requestWork with daily transaction to ensure payment is received correctlyExamine manifest, bills of lading and air waybillsExpedite shipment of cargo from warehouseassist customer tracking their shipment

Customer Service & Communication

Customer Issue ResolutionInterpersonal SkillsCustomer ServiceConsultative Workanswer question and provide general informationUse effective communication skills and sales techniquesproviding up-sell opportunities

Operations Management & Administration

Organizational SkillsStore ManagementFile ManagementDecision MakingIndependent WorkTime ManagementDeadline AdherenceInitiativeJudgmentCargo Records ManagementMicrosoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft Outlook

Cargo Operations ManagementCargo Records ManagementCustomer Issue ResolutionOrganizational SkillsInterpersonal SkillsDelivery Management

Industries

Logistics and Supply ChainFreight ForwardingAir CargoWarehousing and Distribution

GCC Readiness

2 yrs GCC experience

Languages

German (Basic)English (Fluent)

Education & Certifications

Diploma Introductory Course

International Air Transport Association · 2017

German Language, A1

Language Link Agency · 2006

Certificate in Computer Application

Naco- Tech Computer and Accounting College · 2004

Kenya Certificate of Secondary Education

Kakrao Secondary School · 2000

Diploma Introductory Course, International Air Transport Association

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Alfred Oyengo

Logistics Coordinator

Kisumu, Kenya·8 years experience

Resume Verified

About

Looking For

Logistics CoordinatorOperations SupervisorWarehouse SupervisorCargo Operations ManagerSupply Chain CoordinatorFulfillment SupervisorLogistics OfficerCargo Agent

Experience

Fulfillment Officer

Dec 2020 – Up to Date

Aircraft Leasing Services · Nairobi

Served as Ground Handling Agent – Baggage Division.
Loaded and unloaded passenger baggage, cargo, and mail per flight schedule.
Scanned passenger and cargo for traceability within the warehouse operation center.

Warehouse Operations Agent

Jan 2018 – Nov 2020 · 2 yrs 10 mos

Al badail Commercial Project · Qatar

Managed processing, organization, and packing of goods for customer delivery.
Handled receiving deliveries, storing inventory, picking orders, and loading/unloading shipments.
Utilized warehouse equipment for efficient product movement and time management.

Cargo and Baggage Customer Care Agent

Jun 2015 – Aug 2017 · 2 yrs 2 mos

Transguard Group LLC · Dubai, United Arab Emirates

Booked cargo air-waybills and provided customer information about Emirates Group.
Utilized sales techniques to offer optimal cargo solutions and up-sell opportunities.
Followed up on baggage and cargo ULD arrivals at the ramp.

Cargo Agent

Jan 2010 – Dec 2014 · 4 yrs 11 mos

Nairobi Cargo Centre

Assisted customers with pick-up and delivery requests at the front counter.
Managed daily transactions to ensure correct payment receipt.
Examined manifests and bills of lading to determine cargo acceptance or release procedures.

Skills

Cargo & Logistics Operations

Customer Service & Communication

Operations Management & Administration

Cargo Operations ManagementCargo Records ManagementCustomer Issue ResolutionOrganizational SkillsInterpersonal SkillsDelivery Management

Industries

Logistics and Supply ChainFreight ForwardingAir CargoWarehousing and Distribution

GCC Readiness

2 yrs GCC experience

Languages

German (Basic)English (Fluent)

Education & Certifications

Diploma Introductory Course

International Air Transport Association · 2017

German Language, A1

Language Link Agency · 2006

Certificate in Computer Application

Naco- Tech Computer and Accounting College · 2004

Kenya Certificate of Secondary Education

Kakrao Secondary School · 2000

Diploma Introductory Course, International Air Transport Association

Back to Talent Directory