Ajeesh Vijayan
Store Supervisor
About
Ajeesh Vijayan is a dedicated and result-driven professional with extensive experience in customer service, financial services, sales operations, and retail store supervision. He brings 15 years of expertise across diverse sectors, demonstrating a proven ability to manage complex store operations and develop strong client relationships. He excels in leading cross-functional teams to achieve critical business objectives, ensuring operational efficiency and client satisfaction. He is seeking opportunities to leverage his comprehensive skill set in a challenging new role.
Experience
Store Supervisor
Oct 2019 – Nov 2025 · 6 yrs 1 moSASCO Palm (Saudi Automotive Service Company)
- Supervised daily store operations, including inventory, staff, and cash management.
- Monitored product stock levels and coordinated with procurement for timely replenishment.
- Ensured customer satisfaction through prompt service and problem resolution.
Relationship Manager
May 2018 – Oct 2019 · 1 yr 5 mosAcumen Capital Market India Ltd
- Managed client portfolios and provided investment advice on financial products.
- Developed new business opportunities by acquiring retail and HNI clients.
- Built long-term relationships through regular portfolio reviews and market updates.
Sales Operation Executive
May 2015 – May 2018 · 3 yrsTvs Credit Services Ltd
- Supported end-to-end loan processing for two-wheeler and consumer durable financing.
- Coordinated between sales, credit, and backend teams for documentation and approvals.
- Tracked sales performance, daily reports, and MIS updates.
Customer Service Executive
Dec 2010 – Nov 2013 · 2 yrs 11 mosICICI Prudential Life Insurance Co. Ltd
- Assisted policyholders with queries, premium payments, and claim processes.
- Ensured accurate data entry and policy servicing within TAT.
- Managed escalations and resolved customer issues with empathy and accuracy.
Customer Service Representative
Feb 2008 – Nov 2010 · 2 yrs 9 mosBajaj Allianz Life Insurance Co. Ltd
- Provided post-sales support to policyholders through in-branch and telephonic interaction.
- Processed policy changes, fund switch requests, and address updates.
- Maintained detailed service records and ensured compliance with regulatory norms.
Skills
Languages
Customer & Client Relations
Retail & Operations Management
Financial Services & Compliance
GCC Readiness
Languages
Education & Certifications
B.Sc. in Electronics with Computer Hardware
College of Applied Science · 2007
Higher Secondary
Kerala Board Government Higher Secondary School, Ezhumattoor · 2004
SSLC
NSS High School, Chalappally · 2001