Ahmed Al-Qahtani
End-User Computing Specialist
About
Ahmed Al-Qahtani is an accomplished IT Systems Engineer with extensive experience in end-user computing, endpoint security, and server administration. He brings over 15 years of expertise to the IT industry, specializing in supporting high-compliance industrial operations. He has a proven track record in vulnerability remediation, patch management, and Tier 2/3 technical support. He is seeking challenging roles where he can leverage his comprehensive IT systems engineering and cybersecurity skills.
Experience
End-User Computing Specialist
2015 – Present · 11 yrs 10 mosBAE Systems Saudi Arabia
- Deliver Tier 2/3 support for hardware, software, and network issues.
- Administer infrastructure, executing patch management and vulnerability remediation.
- Enforce endpoint protection and policy compliance using ePO.
Payroll Accountant
2008 – 2015 · 7 yrsRoyal Saudi Naval Forces
- Managed end-to-end payroll operations for naval personnel.
- Ensured financial accuracy and compliance with Ministry of Defense regulations.
IT Support Specialist (Call Center & Data Operations)
2003 – 2008 · 5 yrsSaudi Aramco SMP
- Delivered 24/7 Tier 1/2 technical support and security patching.
- Compiled, validated, and audited drilling data for well completion reports.
- Recognized for outstanding performance in technical support and call center operations.
Skills
Data Analytics & AI
Programming & Development
Endpoint & Security Management
Infrastructure & Administration
GCC Readiness
Languages
Education & Certifications
B.Sc. in Web Development
Arab Open University
Graduate Certificate in Embedded Systems Engineering
University of California San Diego Extended Studies
Graduate Certificate in Systems Engineering
University of California San Diego Extended Studies · 2013
Specialist Certificate in iOS Programming
University of California San Diego Extended Studies
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