Ahmed Mustafa Elsayed

Nirvana Travel & Tourism · Egypt

• –Engineered corporate travel programs, increasing contract renewal rates by 28%.
• –Delivered end-to-end group travel solutions and coordinated supplier negotiations.
• –Optimized travel cost structures, achieving average savings of 18% per account.

CWT (Amex GBT) · Cairo, Egypt

• –Managed over 420 corporate itineraries monthly, ensuring policy and regulatory compliance.
• –Provided advanced consultancy, reducing booking revisions by 35%.
• –Executed complete travel arrangements for key accounts including air, hotel, and insurance.

Almosafer (Seera Group) · Egypt

• –Delivered GDS ticketing for 300-350 passengers monthly, sustaining a 90% repeat-client ratio.
• –Resolved complex itinerary disruptions within SLA targets, improving service satisfaction.
• –Mentored junior agents, increasing team productivity metrics.

CIB & NBE – Outsourcing (Raya) · Egypt

• –Provided end-to-end travel advisory support for corporate and individual customers.
• –Managed high-volume customer interactions, maintaining consistent client satisfaction.
• –Supported internal operations and provided bilingual communication to enhance efficiency.

Blue Sky Travel · Egypt

• –Managed corporate flight bookings using GDS, ensuring compliance with fare rules.
• –Coordinated end-to-end travel for corporate teams, optimizing schedules and costs.
• –Built travel databases supporting vendor negotiations and operational efficiency.