Ahamed Mishfak
IT Operations Manager
About
Ahamed Mishfak is a motivated IT Operations Manager with a strong foundation in network engineering and technical support. He possesses over 1 year of experience, specializing in LAN/WAN configuration, network security, and Cisco technologies. He is proficient in routing, switching, VLANs, OSPF, and SD-WAN, with hands-on experience in virtualization and network troubleshooting. He is seeking roles that leverage his expertise in IT infrastructure management and network operations.
Experience
IT Operations Manager
Mar 2025 – Present · 1 yr 3 mosDarul Iman Trust
- Oversee hardware, software, POS, and ERP systems, providing user technical support.
- Assign and manage daily operational tasks to IT Assistants for efficient workflow.
ICT Technician
Oct 2023 – Apr 2024 · 6 mosManmunai Pradeshya Sabha Training Institute · Batticaloa, Sri Lanka
Network Engineer
Trainee Network Administrator
Jan 2024 – Jan 2025 · 1 yrActiive Tech Networks · Batticaloa, Sri Lanka
- Managed and troubleshot network systems in LAN environments.
- Provided hardware/software support and configured IT equipment.
- Assisted with server administration, virtualization, and system upgrades.
Skills
Problem Solving
Network Engineering
IT Operations & Support
Virtualization & Development
Languages
Education & Certifications
BSc (Hons) Computer Systems & Networking in Networking
University of Greenwich · 2026
Information Communication Technology Technician (NVQ Level 4) in Information Communication Technology
Manmunai Pradeshya Sabha Training Institute (NAITA) · 2023
G.C.E. Advanced Level (A/L)
· 2022
G.C.E. Ordinary Level (O/L)
· 2017