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  3. Abdul Hadi
AH

Abdul Hadi

Customer Representative

🇵🇰Wah Cantt, Pakistan
Resume Verified

About

Abdul Hadi is a Customer Representative with experience in the BPO/Call Centre industry. He possesses foundational skills in English communication, computer applications, and software, alongside a growing understanding of business principles. He effectively promoted company projects and addressed customer inquiries in fluent English, contributing to team sales targets. He is seeking entry-level roles such as Customer Service Representative or Call Center Agent to further develop his career.

Looking For

Customer Service RepresentativeCall Center AgentJunior Data AnalystAdministrative AssistantJunior Software DeveloperEntry-Level Business AnalystTrainee Customer Support Specialist

Experience

Customer Representative

Jun 2024 – Aug 2024 · 2 mos

Sonic BPO · Wah Cantt, Pakistan

  • –Promoted company projects to international customers using computer skills.
  • –Addressed customer inquiries fluently in English, ensuring excellent experience.
  • –Collaborated with team members to achieve sales targets and performance goals.

Skills

Life Sciences

Biological sciencesBotanyZoology

Technical Proficiency

Computer ApplicationsSoftwareObject-Oriented ProgrammingComputer programmingSoftware developmentDatabase Systems

Business & Data Analysis

Business managementAdministrationData analysisData interpretationDigital marketingE-commerceMicroeconomic Theory

Customer Service & Communication

English CommunicationBusiness CommunicationAdaptabilityTeamwork
English CommunicationComputer ApplicationsSoftwareTeamworkAdaptabilityBusiness Communication

Industries

BPO/Call CentreCustomer ServiceTechnology (Entry-Level Support/Development)Retail/E-commerce (Customer Facing Roles)

Languages

English (Fluent)

Education & Certifications

Bachelor in Business and Information Technology in Business and Information Technology

Virtual University of Pakistan

Pre Medical in Biology, Chemistry and Physics

Punjab Group of Colleges · 2024

Matric in Biology, Math, Chemistry and Physics

WISE Schools and College · 2022

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