VP and Head of Cross Sell, Business Banking

What You'll Be Doing:

Cross-Sell & Upsell Strategy

• Drive cross-sell and upsell initiatives across the Business Banking customer portfolio.
• Develop and execute strategies that increase product penetration and customer wallet share.
• Identify opportunities to deepen customer relationships through effective product positioning and campaign execution.
• Support the achievement of business growth objectives through sales effectiveness initiatives.

Performance Management & Analytics

• Monitor and analyse sales performance, product uptake, and cross-sell conversion metrics.
• Develop and maintain management dashboards to provide actionable insights for business leaders.
• Identify trends, opportunities, and performance gaps, recommending initiatives to improve outcomes.
• Leverage data and analytics to drive informed decision-making and portfolio optimization.

Stakeholder Management

• Partner closely with frontline Business Banking teams to maximize sales opportunities.
• Collaborate with Product, Analytics, Operations, Digital, and Sales teams to drive business priorities.
• Act as a key liaison between Business Banking leadership and frontline sales teams.
• Ensure alignment between strategic objectives and field-level execution.

Business Reviews & Executive Reporting

• Prepare executive presentations, management reports, and business performance reviews.
• Track key initiatives and provide progress updates to senior stakeholders.
• Support leadership forums with meaningful insights and recommendations.
• Translate complex performance data into clear business actions.

Campaign Management & Growth Initiatives

• Monitor campaign effectiveness and recommend enhancements to improve customer acquisition and product adoption.
• Work with stakeholders to deliver targeted growth initiatives and business development campaigns.
• Drive execution excellence across all sales and portfolio growth programs.
• Contribute to increasing portfolio profitability and customer engagement.

What We're Looking For:

Education

• Bachelor's Degree or equivalent qualification.

Experience

• Minimum 8 years of banking experience.
• Experience within Business Banking, SME Banking, Sales Strategy, Portfolio Management, Product Management, or Analytics.
• Proven track record in driving cross-sell, upsell, sales effectiveness, or portfolio growth initiatives.
• Experience preparing senior management presentations, dashboards, and business reviews.

Industry Exposure

• Strong understanding of Business Banking products, customer segments, and sales processes.
• Experience working closely with frontline banking teams and senior stakeholders.
• Strong commercial awareness and revenue growth orientation.
• Exposure to analytics-driven decision making and performance management.

What’s In It For You:

• Competitive, performance-linked compensation.
• Medical coverage for you and your family.
• Comprehensive life insurance.
• Opportunity to work directly with senior business leaders and influence strategic decisions.
• Exposure to enterprise-wide sales and growth initiatives.
• A collaborative environment focused on innovation, performance, and continuous improvement.
• Career growth opportunities within one of the UAE's leading banks.

Skills:

• Business Banking Expertise: Strong understanding of SME and Business Banking products and sales dynamics.
• Commercial Acumen: Ability to identify growth opportunities and drive revenue outcomes.
• Analytics & Reporting: Advanced dashboarding, data analysis, and performance reporting capabilities.
• Stakeholder Management: Strong influencing and relationship-building skills across multiple business functions.
• Strategic Thinking: Ability to translate business objectives into actionable initiatives.
• Communication & Presentation: Excellent written, verbal, and executive presentation skills.
• Execution Excellence: Proven ability to drive initiatives and deliver measurable results.