(UAE Nationals Only) Manager - Premium Call Centre .CXC - RBG - DBC RAK Call Center.Client Experience and Conduct Group
At a Glance
- Category
- 📢 Marketing & Sales
- Level
- Senior
- Type
- Full-time
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At Mashreq, we are looking for an experienced and passionate individual to join our CXC - RBG - DBC RAK Call Center team. As the Manager of the Premium Call Centre, you will play a vital role in enhancing our client's experience and conduct. Your primary responsibility will be to manage and optimize the Contact Centre's operations, with a key focus on digitizing processes and encouraging self-service options.
Requirements
- •UAE Nationals Only
- •Experienced and passionate individual
Responsibilities
- •Manage and optimize the Contact Centre's operations
- •Enhance client experience and conduct
- •Focus on digitizing processes
- •Encourage self-service options
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Guides for this role
- Find what's costing you interviews at Mashreq Bank
- Get every weak line rewritten
- Download a CV written for the Gulf
Free check in 60 seconds. Fixes $5.88 one-time, only if you want them.
Mashreq Bank offers a wide range of banking products and services, including retail, corporate, and investment banking. It serves individuals and businesses across the UAE and internationally.